Virtual Production Systems Technician

Eyeline is a global team of risk takers, innovators and perfectionists who achieve creative visions and have fun doing it. A dynamic workforce nestled within the industry’s most intriguing cities, united by a drive to push the boundaries of storytelling. Learn more.

Eyeline Studios, a Netflix Company, is an award-winning, global leader in the Virtual Production industry with a global presence. Eyeline Studios runs over seven stages/volumes including; LED volumes, photogrammetric camera arrays, and an LED light dome – all technologies at the forefront of in-camera visual effects (ICVFX) and virtual production. The Virtual Production Systems Technician will provide technical know-how under the focused leadership of the Virtual Production Systems Technical Director needed to keep our advanced systems running optimally prior to and during productions, while collaborating on ongoing R&D initiatives in this rapidly evolving field.

Key Responsibilities

• Work with the Stage Operations team to verify all systems are operational daily and calibrated at regular intervals.
• (e.g., LED wall calibration and seam correction checks, color space confirmations, confirming genlock synchronization across all devices, testing failover scenarios)
• Provide real-time troubleshooting during shoots and rehearsals.
• Monitor and resolve any A/V signal issues to quickly and effectively diagnose, address, and fix hardware that needs attention.
• Collaborate with the Stage Operations team to monitor video system health and sync status throughout the day, and proactively address warnings.
• Collaborate onsite daily with the Stage Team, Virtual Production Supervisor(s), and Stage Operators.
• Work with Netflix N-Tech, Networking, Hardware, and Infrastructure teams on real-time issues as well as planned reviews of network metrics and conditions, and participate in infrastructure expansions or adjustments.
• Interface with the "brain bar" or volume operators (the team driving real-time content) and cinematographers.
• Ensure the production, creative, and research teams can focus on filmmaking by maintaining smooth technology operations.
• Execute end-of-day backups of LED Processor configurations.
• Effectively log and report incidents for management review.
• Implement individual accommodations for production-specific requests.
• Communicate changes and updates, and present best practices to local stage operators.
• Apply and test new firmware updates and new software in a planned manner with Systems TD.
• Define and communicate plans of action under system failure conditions, ensuring spare hardware is configured and ready for direct replacement, and clearly communicate expected timelines.
• Maintain, clean, and organize an orderly workspace and the hardware in use.
• Determine, document, and communicate necessary equipment as production and diagnostic needs evolve.
• Conduct thorough audits of systems under Systems TD guidance (network architecture, LED panel health, etc.).
• Update documentation and facilitate knowledge transfer on a monthly basis to ensure continuity with Systems TD.
• Collaborate with Systems TD on scheduled facility-wide upgrades in conjunction with stakeholders.
• Work with Systems TD to ensure the facility meets the latest standards and certifications.
• Review security aspects and ensure proper network segmentation, in accordance with Netflix Security Standards and with support from the wider Netflix Networking teams.

Qualifications

• Fluency in English.
• Remains calm under pressure.
• Prior experience in the setup and configuration of media server systems such as Disguise and Pixera.
• Prior experience in Virtual Production.
• General understanding of real-time effects engines and generative content.
• Familiarity with video formats, transcode pipelines, and asset versioning (NotchLC, ProRes, EXR, Lat/Longs, and Equirectangular content preparations).
• Proficient in digital and analog signal standards including SDI (3G/6G/12G), HDMI, DisplayPort, RJ45, and RS-232/485.
• Proficient in signal connector types and able to re-terminate connections as needed (SDI, D-Sub, XLR, RJ45, etc.).
• Proficient in video signal routing, processing, multiviewers, signal splitters, and distribution amplifiers.
• Experienced with diagnostic tools including waveform/vector scopes, network packet captures, and HDMI/DisplayPort metadata analysis.
• On-site engineering experience, integrating and troubleshooting baseband signal infrastructures in live production environments.
• Experience with the Brompton SX40 LED processing platform.
• Proficient in media and show control protocols: Art-Net, sACN, DMX, DANTE, MIDI, LTC, and NDI.
• Experience with Bitfocus Companion.
• Strong understanding of Layer 1/2 networking and network switch configuration.
• Proficient in networking signal transport over copper and fiber including CAT6a, MTP, OM/OS fiber, SFP(+), and QSFP(+).
• Knowledge of firewall configurations and network security best practices.
• Understanding of single- and three-phase power 110/120V and 208/240V systems.
• Familiarity with region-specific industry-standard power connectors (IE Camlock, Ceeform, Stagepin, NEMA, Shuko, and IEC).
• Skilled at aligning technical execution with client requirements and production workflows.
• Expertise in AV system architecture, signal flow design, and rack layout planning.
• Skilled in producing technical documentation using Lucidchart, Miro, and Google Sheets.
• Proven ability to assist engineering teams through system design, deployment, and live execution.
• Strong interpersonal and technical communication across creative, engineering, and operations teams.
• Skilled in translating complex technical workflows into client-facing documentation.
• Awareness of OSHA, KCC, and venue-specific electrical safety standards for power and infrastructure.

About Us

Eyeline is a global creative studio partnering with storytellers to turn their ambitions into stunning reality. By blending the time-honored craft of filmmaking with breakthrough technologies, we unlock bold, cinematic visions at scale. Our three pillars - VFX, Studios and Labs - form the creative spine of Eyeline, guiding how we think, work, and show up in every frame.

At Eyeline, we believe technology serves artistry and our people are the soul behind everything we do, deepening creative connection, rather than replacing it. We build worlds with exceptional craft and precision, working hand in hand with our creative partners from concept to final pixel.

Netflix Investment- Eyeline

With the support of Netflix’s investment in our pipeline, infrastructure, and workforce, we’re pushing the boundaries of what’s possible in visual effects and virtual production technology. In addition to our work with Netflix, we continue to partner with a wide range of long-standing and new clients worldwide.

Come as you are

We are looking for those seeking to take risks with us, those driven by passion for their craft. To us, these are key ingredients that we look for in our team. We are committed to ensuring fair and equal treatment of your application. When you apply for a role with us, you will receive consideration based solely on your qualifications.

We will only consider applicants based in Seoul or surroundings, or those willing to relocate.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.