Workday Configuration Analyst

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are looking for The Workday Configuration Analyst that provides HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform. This role will partner with the other Workday team members, IT, business partners, vendors and business leaders to effectively meet the HR technology needs of the organization. The focus modules are Core HCM, Compensation, Talent, Payroll, Time, Absence, Benefits, Integrations, and Reporting.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC/Pennington, NJ is $110k - $120k/year & benefits (see below).

The Role

Responsibilities:

• Configure complex Workday business processes. Support configuration, integrations, and troubleshooting of business processes with a focus on Payroll.
• Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting.
• Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency.
• Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards.
• Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes.
• Ability to mass load information via EIBs and knowledge on how to test integration inputs and outputs based on transactional changes.
• Knowledge on how to create reports and use them in auditing configuration change effectiveness.
• Document technology specifications for current and future configuration.
• Maintain accurate change management documentation to satisfy Bank of America’s internal/external audit controls and compliance practices.
• Understand Workday’s Implementation Methodology and use it on all projects.
• Act as the domain support for feature releases and issue resolution, supporting the Workday Architect to define scope, prioritize, plan and implement system changes and enhancements.
• Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience.
• Foster ongoing Workday relationships – relevant memberships and engagement in Workday Community, User Groups, and Conferences.
• Act as support to business partners and work to enhance their understanding of Workday.

Requirements:

• Minimum 10 years of overall technology experience is required.
• Bachelor’s Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job required.
• 3+ years Workday HCM experience.
• Workday Pro or Workday Certifications strongly preferred.
• A solid understanding in at least three Workday modules including Core HCM, Compensation, Talent, Payroll, Time, Absence, and Benefits.
• Workday Integrations experience preferred.
• Knowledge of Workday business process, core setup, and security framework.
• Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures.
• Attention to detail and relentless commitment to follow-through.
• Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling and succinct way in written and verbal communications.
• Strong expertise in cloud-based multi-tenant systems.
• Strong ability to work with others on solutions.

Preferred, but not required:

• Strong communication skills.
• Passion to learn new technology.
• Relevant industry (banking middle/back office/Finance) experience.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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