Cred

Player Support Agent

Funds Settlement

Senior Business Analyst

Copywriter

Partnerships Management

VKYC ops

campaign ops

As a Player Support Agent, you will support game developers and publishers. Responsibilities include processing player inquiries, becoming familiar with games, utilizing ticketing and social media platforms, finding solutions, encouraging brand loyalty, assisting with reporting, supporting managers, reaching KPIs, staying updated on workflows, enforcing community rules, and reporting issues. The role involves working in a fast-paced environment with a diverse team. The agent will be working on various gaming projects. The agent will provide top-class support in a fast-paced and active environment.

OVERVIEW● Position: Player Support Agent● Language: Native or near-native Chinese● Location: WFH/Remote● Contract: Freelancer - 4 hours/shift● Contract length- One monthWHO WE ARETransPerfect Gaming Solutions is an award-winning multilingual video games services companydedicated to world-class translation, localization, player support, games testing, cybersecurity, tool development, art design, and community management services. Our successful communitymanagement and player support departments support countless exciting games and titles worldwide, helping developers to manage their communities in multiple languages, while our localization department helps bring games of all genres to the world in over 50 languages.WHAT WE ARE LOOKING FORAre you a passionate gamer, determined to advance your career in the gaming industry? Are you skilled in building, raising, and supporting online communities and want to join a team of like-minded people? If you answered yes to these questions, we’d love to meet you.As a tenured Player Support Agent, you’ll get the opportunity to work with a diverse team supporting hundreds of game developers and publishers across the globe. We’re currently looking for a dynamic addition to our vibrant team of over 1,000 in-house player support agents who can provide top-class support in a fast-paced and active environment.RESPONSIBILITIES● Processing ‘Calls for Help’ received from the community you are supporting● Becoming familiarized with the games you support, so you can best resolve these ‘Calls for Help’● Becoming highly skilled in the use of various ticketing and social media platforms● Getting creative in finding solutions encountered on a to day-to-day basis● Encouraging brand loyalty by providing an outstanding service● Assisting with reporting by tracking data on a form or spreadsheet● Supporting your managers with ad-hoc tasks● Reaching Key Performance Indicators such as Productivity, Quality, and Customer Satisfaction.● Staying up to date with changes in workflows and policies within the game.● Enforcing community rules and treating everyone fairly in the context of the game.● Reporting on any issues or trends found in the game.THE IDEAL PROFILE● A native level of Chinese with excellent oral and written skills● Excellent interpersonal and organizational skills● Advanced knowledge of Google Workspace and/or Microsoft Office● Strong ability to multitask, prioritize, and work independently with minimal supervision● Great knowledge of gaming social media, such as Reddit, Facebook, Twitter, and Discord● Driven by a passion for video gamesWHAT WE OFFER● A competitive salary● The opportunity to hone and improve your skills● Apply your talents to a diverse variety of engaging gaming projects● A team of like-minded people in a fast-paced, multicultural environment● Ongoing training and professional self-improvement opportunities

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Upwork

Enterprise Account Manager

Philips

Product Industrialization Engineer – Printed Circuit Boards (PCB)

Senior Software Technologist I (BRITE)

Business Marketing Manager - Personal Health

Product Industrialization Engineer – Displays

Embedded Developer

Senior Software Architect - C++

Senior Account Sales, IGT & Imaging

Field Service Engineer

As an Enterprise Account Manager at Upwork, you will manage a portfolio of customers, develop new business from existing clients, and seek expansion opportunities to grow overall client revenue. This role is quota-carrying and offers significant professional and financial upside. Your responsibilities include demonstrating a strong business case for Upwork, meeting sales growth goals, building relationships with key decision-makers, setting smart goals for opportunities, staying current on client business, collaborating with internal teams, and presenting to a wide audience. You will play a key role in growing the business and contribute to the Upwork platform's continued success.

The world’s work marketplace.

Sr Director, Chief of Staff

Director of Engineering, Marketplace Platforms

Sr. Director, Product Marketing

Senior Engineering Manager, Emerging Business

Manager, Customer Success

Lead Product Designer

Director, Enterprise Account Management

General Upwork Application

Senior Lead Machine Learning Engineer

<div>Upwork ($UPWK) is the world's largest remote talent platform. Each year $1.7 billion of work happens through Upwork, allowing businesses to get more done and helping professionals break free of traditional time and place boundaries and work anytime, anywhere on projects they love. At Upwork, you'll help build on this momentum. Together, we'll create economic and social value on a global scale, providing a trusted online workplace for businesses to connect with extraordinary talent and work without limits.Upwork is voted #1 place to work in Chicago! - 2019The Upwork Sales team brings our contingent staffing solutions to large businesses. As an Enterprise Account Manager, you will manage a portfolio of assigned customers, develop new business from existing clients and actively seek expansion opportunities to grow overall client revenue. This is a quota-carrying role where you will make a visible impact within our growing organization. This is a true career opportunity with tremendous professional and financial upside.Your Responsibilities:<ul><li>Demonstrate a strong business case for Upwork through a consultative and value driven sales process and proven success in showcasing creativity in prospecting for new business within your portfolio.</li><li>Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue. Identify, prioritize, and track progress towards key account metrics and annual quota.</li><li>Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution.</li><li>Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership</li><li>Collaborate with internal teams to coordinate resources throughout the sales cycle, including sales engineering, program management, customer care and product management</li><li>Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually</li></ul>What it takes to catch our eye:<ul><li>Consistent achievement of sales goals working within a&nbsp;team-based selling motion. </li><li>Excellent communication skills and a consultative approach to identifying problems and finding solutions</li><li>Passion for Upwork and a strong motivation to bring in new customers to maximize revenue</li></ul>How to really knock our socks off:<ul><li>5+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales</li><li>Drive and willingness to exceed expectations with a strong work ethic</li><li>Strategic and creative thinking that enables you to understand industry and customer trends and apply those insights to deliver business results</li><li>An entrepreneurial spirit and creativity that sparks your capacity for building and growing business</li><li>Ability to play well with members on your team through collaboration and sharing of learned insights</li><li>Experience with <a target="&quot;_blank&quot;">salesforce.com</a>, DOMO, and other CRM and reporting tools</li></ul></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.