Account Director

3 Weeks ago • 3 Years + • Account Management

Job Summary

Job Description

We are seeking a dynamic and results-driven Enterprise Account Director to drive revenue growth by selling high-ROI solutions to enterprise customers. This role requires a balance of strategic account management and new business hunting, ensuring both renewal expansion and net-new logo acquisition. The ideal candidate will excel in consultative selling, multi-threading across complex organizations, and positioning our solutions as critical business drivers. Responsibilities include pipeline generation, territory management with accurate forecasting, partnering with internal stakeholders to deliver clear ROI, conducting in-depth discovery conversations, and collaborating with internal teams.
Must have:
  • 3+ years relative experience in software
  • Identify target accounts and appropriate contacts
  • Formulate strategies to renew and generate interest
  • Generate, qualify, and execute renewals and opportunities
  • Articulate a vision demonstrating customer value
  • Use two-way discovery to uncover needs and match solutions
  • Create and articulate ROI in negotiations
Good to have:
  • Strategic account management
  • New business hunting
  • Consultative selling
  • Multi-threading across complex organizations

Job Details

We are seeking a dynamic and results-driven Enterprise Account Director to drive revenue growth by selling high-ROI solutions to enterprise customers. This role requires a balance of strategic account management and new business hunting, ensuring both renewal expansion and net-new logo acquisition. The ideal candidate will excel in consultative selling, multi-threading across complex organizations, and positioning our solutions as critical business drivers.

Key Responsibilities:

    • Pipeline generation to grow the revenue within existing accounts and generate opportunities with new accounts.
    • Ability to manage and grow a territory with accurate and realistic forecasting.
    • Partnering with internal stakeholders within the client to deliver clear ROI and build a joint plan to drive additional customer value and Bazaarvoice revenue.
    • Conduct in-depth discovery conversations to uncover customer challenges and position solutions that drive measurable impact.
    • Working collaboratively internally with teams (marketing, customer success, pre-sales etc.) to align on client and Bazaarvoice goals.

Qualifications & Skills:

    • 3+ years relative experience in software
    • Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice
    • Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets
    • Proven ability to articulate a vision that resonates with the customer and demonstrates value
    • Experience using two way discovery to uncover customer needs and matches solutions to those needs
    • Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice
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