Account Executive, Mid-Market

1 Month ago • 3-5 Years • Account Management

Job Summary

Job Description

As an Account Executive, Mid-Market, you will be responsible for the entire sales process. You will work with Sales leadership and Sales Engineers to convert prospects into active Dialpad clients. You will also assist businesses in resolving complex communication issues. This role involves owning the sales process, building prospecting campaigns, managing deals, and providing key deal reviews. You will need to have good experience in managing and closing strategic deal cycles. This position is based in Tempe, United States.
Must have:
  • 3-5 years of sales experience
  • Experience in closing strategic deal cycles
  • Good understanding of SaaS

Job Details

About Dialpad
Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems felt by everyone around the world. Every business benefits from Dialpad.

This position is based in Tempe, US, and reports to a Mid-Market Regional Vice President. 

Dialpad’s Mid-Market sales team plays an essential role in achieving corporate business objectives.  This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.

Dialpad’s Account Executive, Mid-Market will solve tangible client challenges by redefining their understanding of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!

What you’ll do 

  • Own the entire sales process, including converting leads into a workable pipeline.
  • Build strategic prospecting campaigns and sequences to source your own opportunities.
  • Manage and close complex transactions involving multiple internal and external stakeholders.
  • Own your key deal reviews, forecasts, and professional career roadmap.

Skills you’ll bring 

  • 3-5 years of sales experience in an ever-changing environment.
  • Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders.
  • Preferred expertise in SaaS (including UCaaS and/or CCaaS).

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply. 

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Similar Jobs

Varonis  - FP&A Analyst

Varonis

New York, United States (Hybrid)
1 Month ago
level ai - QA Engineer

level ai

Noida, Uttar Pradesh, India (Hybrid)
2 Years ago
Sumo logic - Renewals Specialist

Sumo logic

India (Remote)
1 Month ago
Dialpad AI - Project Manager

Dialpad AI

Pasig, Metro Manila, Philippines (On-Site)
1 Month ago
Nice - General Manager, Compliance

Nice

London, England, United Kingdom (On-Site)
1 Week ago
Google - Account Strategist, Google Customer Solutions

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
e2 open - Associate Accountant (Fresher)

e2 open

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
3 Weeks ago
Electronic Arts - Senior Accountant II, Revenue Accounting

Electronic Arts

Hyderabad, Telangana, India (Hybrid)
1 Month ago
Rippling - Account Executive, Mid Market - West

Rippling

San Francisco, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

appier - Software Engineer, Frontend Development

appier

Taipei City, Taiwan (On-Site)
1 Month ago
Nice - AI Advocate

Nice

Atlanta, Georgia, United States (Hybrid)
1 Week ago
Sailpoint - Senior Incident Commander

Sailpoint

India (Remote)
1 Month ago
Alpha Sense - Account Executive, Financial Services

Alpha Sense

London, England, United Kingdom (On-Site)
7 Months ago
Scopely - Senior Software Engineer

Scopely

Spain (Hybrid)
7 Months ago
USE Insider - Customer Success Manager

USE Insider

Paris, Île-de-France, France (Hybrid)
5 Months ago
Sonar Source - Accounts Receivable Accountant

Sonar Source

Austin, Texas, United States (On-Site)
2 Months ago
GoMotive - Director of Strategic Accounts

GoMotive

United States (Remote)
1 Month ago
FICO - Java Customer Support-Engineer II (Java, AWS)

FICO

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Workato - Senior Solutions Consultant

Workato

Barcelona, Catalonia, Spain (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Tempe, Arizona, United States

Whalar - Associate Director, Client Services

Whalar

New York, United States (Hybrid)
3 Weeks ago
Wind River - Sr. Financial Analyst

Wind River

Walnut Creek, California, United States (Hybrid)
2 Weeks ago
Saturn - Senior Software Engineer, Android

Saturn

New York, United States (On-Site)
1 Month ago
LLNL - Deployed Team Lead

LLNL

Livermore, California, United States (On-Site)
1 Week ago
Perplexity - Finance Manager

Perplexity

New York, New York, United States (On-Site)
1 Week ago
Anzuio - Account Manager

Anzuio

New York, New York, United States (Hybrid)
2 Months ago
People Can Fly - Live Operations Technician

People Can Fly

Yonkers, New York, United States (Remote)
3 Months ago
Axon - Solutions Architect II

Axon

Scottsdale, Arizona, United States (Hybrid)
1 Month ago
Toast - Brooklyn, NY Mandarin Emerging Markets Account Executive

Toast

New York, United States (Hybrid)
1 Month ago
Wolters Kluwer - Senior Executive Administrative Assistant

Wolters Kluwer

New York, New York, United States (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

GoTo Group - Account Executive

GoTo Group

Yogyakarta, Special Region Of Yogyakarta, Indonesia (On-Site)
1 Week ago
Coupa - Account Executive (Mid-Market)

Coupa

Seattle, Washington, United States (Remote)
3 Weeks ago
Adyen - Enterprise Account Manager

Adyen

San Francisco, California, United States (On-Site)
1 Month ago
Glean - Public Sector Account Executive

Glean

United Kingdom (Remote)
1 Month ago
Enverus - CRM Analyst

Enverus

Austin, Texas, United States (On-Site)
3 Days ago
Rocket - Senior Account Executive

Rocket

United States (On-Site)
3 Weeks ago
Philips - Sr. Account Sales, Imaging&IGT

Philips

Shijiazhuang, Hebei, China (On-Site)
1 Week ago
sitetracker - Enterprise Account Manager

sitetracker

United States (Remote)
2 Weeks ago
dun bradstreet - Small Business Account Executive, Outbound

dun bradstreet

Jacksonville, Florida, United States (On-Site)
2 Weeks ago
Postman - Account Development Representative

Postman

Boston, Massachusetts, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Buenos Aires, Buenos Aires, Argentina (On-Site)

Pasig, Metro Manila, Philippines (Hybrid)

San Ramon, California, United States (On-Site)

San Ramon, California, United States (On-Site)

London, England, United Kingdom (On-Site)

Kitchener, Ontario, Canada (On-Site)

Tempe, Arizona, United States (On-Site)

Austin, Texas, United States (On-Site)

Tempe, Arizona, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Dialpad AI

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug