Hybrid role out of any of our office locations. Preferred candidate will be located in EST or CST.
As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.
- Develop in-depth relationships with key decision-makers in assigned accounts.
- Conduct thorough needs analysis to align products/services to customer requirements.
- Negotiate terms and close sales with a high degree of authority.
- Develop and implement targeted sales strategies.
- Track and analyze sales performance metrics and tailor strategies accordingly.
- Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
- Provide detailed and accurate sales forecasts.
- Support clients during the implementation of products/services.
- Resolve complex customer issues promptly and effectively.
- Identify opportunities for upselling and cross-selling within the account portfolio.
- 3+ years experience in advertising sales within the healthcare field Communication: Excellent verbal and written communication skills.
- Negotiation: Strong negotiation skills for setting terms and closing deals.
- Product Knowledge: Solid understanding of the organization's products or services.
- Sales Strategy: Ability to design and implement targeted sales strategies.
- CRM Expertise: Advanced use of Salesforce for account management.
- Problem-Solving: High proficiency in resolving complex customer issues.
- Analytical Skills: Strong analytical skills for tracking and adapting sales performance.
- Relationship Building: Exceptional ability to build and maintain long-term client relationships.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.