Associate Content Technical Specialist

About Us

Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com

About Business Unit

CeriFi is a diversified education, training and certification provider committed to serving as a best-in lass provider of lifelong learning for professionals across the financial services market.

Roles and Responsibility

Job Description – Associate Content Technical Specialist

Job Summary

Works alongside the Editorial departments to support administrative reporting to internal CeriFi departments and external regulators. Acts as a technical information resource during the production, development, and publishing of e-Learning courses. Works regularly on various systems and applications to deliver high-quality learning content.

Job Responsibilities (Day-to-day responsibilities and milestones to achieve the objectives)

• Maintain logs used to send vendor invoices to the accounts payable department.
• Reconcile invoices submitted from external vendors to executed contracts.
• Report user course completions to various external regulators.
• Support the editorial departments in other administrative responsibilities as required.
• Applying style sheets to the course files, templating and converting into XML.
• Creating videos, images, animations, interactive elements, charts, tables, PDF supplements, and glossary.
• Manually test the course for compatibility, animation functionality, adherence to style sheet and branding standards for design.
• Work in a team environment with SMEs, attend and participate in team meetings, and performance management processes (e.g., peer reviews, self-evaluation).
• Prioritize and stay focused while dealing with multiple assignments and tasks.
• Provide accurate and timely response. Extra hours may be required to meet deadlines.
• Meet process specific metric targets independently or with minimal support.
• Identify gaps and suggest improvements where needed. Support RCA for process improvement.
• Progressively take more responsibilities and complex activities.
• Look to make our customers’ jobs easier through process, product, or business model changes.
• Contribute to accomplishing overall team goals. Upskill as per business needs and demands.

Required Skills

• Intermediate Excel or higher
• Comprehensive knowledge of Microsoft Word and PowerPoint.
• Familiarity with e-learning course development and programming skills in HTML/XML and CSS style sheets.

Preferred Skills

• Knowledge and experience in instructional design is an added advantage.
• Knowledge of Articulate, Adobe InDesign & Acrobat pro is an added advantage.
• Hands-on experience in any video making tools with creative thinking will be an advantage.

Soft Skills

• Strong communication skills (written, oral & email)
• Ability to manage time effectively and deliver priority tasks.
• Ability to learn quickly and apply knowledge to increasingly complex and changing work.
• Excellent organizational skills and attention to detail.
• Ability to function well in a high-paced and at times stressful environment.
• Working with multiple internal and external stakeholders
• Ability to upskill as per business needs and demands.

Education: Any bachelor’s or master’s degree.

Work Location: Hybrid - Hyderabad, Telangana.