Business Operations Lead
Job Description
- Growth-stage start-up experience.
- Experience relevant to Harvey’s business (e.g., law / professional services, AI, B2B SaaS, legaltech).
- Functional expertise (e.g., go-to-market).
- MBA, JD, or other graduate degree.
- Translate company strategy into execution by identifying, prioritizing, and mobilizing key initiatives.
- Own high-impact, cross-functional initiatives from inception to completion that move the needle for Harvey’s growth.
- Influence decision-making by generating insights through research & analysis, writing proposals & recommendations, and driving alignment.
- Facilitate the company’s operating rhythm by designing and implementing planning and review cycles.
- 5-10 years of relevant work experience in strategy & execution roles.
- Excellent problem-solving skills and foundation to deliver high quality strategic & analytical work.
- Track record of results and capacity to build & to execute, e.g., roll up sleeves, drive outcomes, shape an emerging function, tolerate ambiguity.
- Strong communication (both written & verbal), collaboration, and project management skills.
- Low ego and high sense of ownership.
- Proficiency in or willingness to learn SQL.
- Comprehensive health, dental and vision coverage
- Retirement benefits (401k match up to 4%)
- Flexible PTO
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 500+ customers in 50+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
As a Business Operations Lead, you will have a broad mandate and play a critical role in driving Harvey’s growth. Your scope will include driving high-impact initiatives, shaping strategic decision-making, and facilitating the rhythm of the business. This role will be the second individual contributor on the team and report to Harvey’s Chief Business Officer, collaborating closely with senior company leaders and cross-functional teammates across the business (e.g., GTM, RevOps, Product, Finance, Analytics). This role offers the opportunity to remain broad or deepen into a specialization over time.
What You’ll Do
- Translate company strategy into execution by identifying, prioritizing, and mobilizing key initiatives
- Own high-impact, cross-functional initiatives from inception to completion that move the needle for Harvey’s near-term and long-term growth
- Examples include: segment acceleration, new segment expansion, customer return on investment definition
- Influence Harvey’s decision-making by generating insights through research & analysis, writing proposals & recommendations, and driving alignment
- Facilitate our company’s operating rhythm by designing and implementing planning and review cycles (e.g., OKRs, business reviews)
- Depending on business priorities and needs, you may also:
- Incubate new sub-functions and business processes
- Upgrade our business intelligence (e.g., KPIs, dashboards, reports)
What You Have
- 5-10 years of relevant work experience in strategy & execution roles, e.g., business operations, strategy & operations, management consulting, product management, entrepreneurship, investing / investment banking
- Excellent problem-solving skills and foundation to deliver high quality strategic & analytical work
- Track record of results and capacity to build & to execute, e.g., roll up sleeves, drive outcomes, shape an emerging function, tolerate ambiguity
- Strong communication (both written & verbal), collaboration, and project management skills
- Low ego and high sense of ownership
- Proficiency in or willingness to learn SQL
- Nice to Haves
- Growth-stage start-up experience
- Experience relevant to Harvey’s business (e.g., law / professional services, AI, B2B SaaS, legaltech)
- Functional expertise (e.g., go-to-market)
- MBA, JD, or other graduate degree
Excited about the role but not sure you check every box? We’d still love to hear from you—we believe in growth mindsets at Harvey.
Compensation Range
$170,000 - $230,000 USD
Please find our CA applicant privacy notice here.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing interview-help@harvey.ai.
Compensation Range: $170K - $230K
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