Business Process Transformation Program Lead - WW Sales & Sales Finance

1 Month ago • All levels • Business Development • $118,500 PA - $197,500 PA

Job Summary

Job Description

Apple is seeking a Business Transformation Program Lead to reimagine Sales and Sales Finance business processes. This role involves driving cross-functional teams to implement new ways of working in areas like contra revenue, back margin, commissions, and OPEX programs. The focus is on leveraging process reengineering, automation, and AI-driven tools to enhance efficiency and insight generation. The ideal candidate will blend program management, business product ownership, and process innovation. Responsibilities include collaborating with a Business Process Manager and subject-matter experts to identify bottlenecks, design scalable solutions, and lead initiatives from concept to measurable outcomes. You will define high-impact goals, break them into actionable work streams, and drive successful delivery. Regular international travel and flexibility to work across time zones are required.
Must have:
  • Analyze existing business processes for improvement opportunities.
  • Define big picture goals for process transformation.
  • Deliver operational impact across business units.
  • Act as a business product owner for technical and process solutions.
  • Define objectives, requirements, and roadmap for improvements.
  • Serve as a thought partner to leadership and SMEs.
  • Secure partnership with cross-functional stakeholders and senior leaders.
  • Facilitate workshops and alignment meetings for change adoption.
  • Create execution plans with milestones, timelines, and metrics.
  • Ensure initiatives are delivered on time and on budget.
  • Define and report on success metrics.
Good to have:
  • Experience with automation and AI-driven tools.
  • Knowledge of contra revenue, back margin, and commissions.
  • Experience with OPEX programs and headcount management.

Job Details

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple is looking for a Business Transformation Program Lead to reimagine our Sales and Sales Finance business processes. You will be responsible for driving cross-functional teams to implement new ways of working in areas such as contra revenue, back margin, commissions, OPEX programs, headcount dollars and programs, etc. with an emphasis on leveraging process reengineering, automation and AI-driven tools to enhance efficiency and insight generation. This impactful role blends program management, business product ownership, and process innovation and is ideal for someone who thrives at the intersection of strategy, systems thinking, and execution. You will work with a Business Process Manager and a team of functional subject-matter experts (SMEs) across Sales, Sales Finance, Operations and Technology to identify bottlenecks, design scalable solutions, and lead initiatives from concept to measurable outcomes. You will be responsible for defining high-impact goals, breaking them into actionable work streams, and driving successful delivery. Regular international travel is required, as in-person collaboration is critical to understanding local workflows and ensuring practical, scalable process design. Additionally, flexibility to work across different time zones to support, and collaborate with globally distributed stakeholders is essential. This is a rare opportunity to join a nimble, high-impact team. You will operate as a force multiplier — improving systems, streamlining processes, and enabling smarter decisions across the business. With direct access to senior leaders and visibility across the organization, you will help shape how we scale for the future. If you are energized by turning strategy into execution and building innovative solutions that make a lasting impact, we would love to hear from you.Strategic Vision & Process Transformation - Analyze existing business processes and identify opportunities for improvement. - Define big picture goals for process transformation. Deliver operational impact across business units. - Act as a business product owner for both the technical and process solutions needed to support your strategic vision — define the objectives, requirements, and roadmap for technical and process improvements. Stakeholder Management & Collaboration - Serve as a thought partner to leadership and business SMEs. - Secure partnership with cross-functional stakeholders and senior leaders to align on goals, secure commitment, and ensure program success. - Facilitate workshops, retrospectives, and alignment meetings to drive consensus and change adoption. - Work closely with technical teams to ensure technical solutions meet business needs. Program Execution & Delivery - Create execution plans with defined milestones, timelines, success metrics, owners, budgets, dependencies and risks — ensure initiatives are delivered on time and on budget. Performance Measurement - Define and report on success metrics.

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