Client Experience Executive

Company Description

Nine is Australia’s largest locally owned media company. Working at Nine, you’ll have access to a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands.

Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.

Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We’re evolving and we need people like you to bring new ideas, innovate and make your mark.

Job Description

Nine has an exciting opportunity for a Client Experience Executive to join our Powered team!

Powered is Nine’s creative solutions team, built specifically to help brands grab hold of big marketing moments that are amplified through amazing content.

The Client Experience team supports the national sales team to deliver a best in market experience for our commercial partners who are integrated into Nine’s TV, radio, digital & print content including Nine’s tentpole programming Married At First Sight, The Block, NRL and the Australian Open.

Day to day you will:

• Work as an expert project manager to ensure you track & deliver large scale, cross platform client campaigns. You must be highly organised and capable of managing multiple teams and projects at different stages.
• Have a solid understanding of our client project objectives so each individual project is executed efficiently with great attention to detail. Be a problem-solver who can act quickly and effectively. You'll need to follow your instincts to anticipate and handle problems, and also to communicate them to clients.
• Responsible for relevant client communications, to effectively manage conflict resolution, and compliance on client deliverables.
• Stakeholder management and collaboration with multiple internal departments with the ability to develop collaborative working relationships.
• Operate effectively in a solutions based culture and demonstrate proactivity and collaboration at all times.
• Deliver collateral to demonstrate the effects of partnerships throughout active periods of campaigns as well as looking for opportunities to surprise and delight partners.

Qualifications

What you’ll bring:

• Proven experience within project management / implementation, ideally in a media environment.
• Understand the media/advertising landscape and creative process.
• Previous exposure to either brand and content integration, multiscreen solutions across television, digital, social, audio, licensing and/or events.
• Outstanding project management skills with excellent attention to detail and a strong focus on quality output.

Additional Information

How we work

At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.

Being part of our Nine Sales team means you will benefit from:

• Sales Incentive Scheme that rewards and recognises performance & success!
• Sales Academy – our bespoke training and development program for Sales.
• 18 weeks paid parental leave with no distinction between primary and secondary carers
• Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.
• Digital newspaper subscription to our mastheads
• Annual gift voucher for Stan subscription

More info at Nine Careers.

Our Commitment to Diversity and Inclusion:

We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.