Manager, Global B2B Communications

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Position Summary:

The Manager, Global B2B Communications will be responsible for developing and executing integrated communications programs that elevate Visa’s Commercial & Money Movement Solutions (CMS) business globally. This role will combine strategic media relations, analyst and influencer engagement, executive visibility, and multi-channel content development to drive awareness, thought leadership, and reputation-building efforts.

The ideal candidate will have broad experience across product/B2B communications, media relations, content strategy, and stakeholder engagement—with proven expertise in analyst and influencer relations. This role requires strong storytelling skills, cross-functional collaboration, and the ability to manage multiple projects across diverse global markets.

Key Responsibilities:

General Communications & Media Relations

• Develop and execute proactive communications strategies to strengthen Visa’s CMS brand positioning and thought leadership in B2B payments and money movement.
• Build and maintain relationships with key media outlets, journalists, and editorial contacts.
• Draft press releases, media statements, blogs, op-eds, and executive bylines.
• Support executive communications, including speechwriting, talking points, and presentation development for industry conferences and events.
• Partner with internal teams to identify and amplify CMS success stories, customer case studies, and innovation milestones.
• Collaborate with global communications teams to ensure consistent messaging across regions and business units.

Influencer Relations:

• Develop and execute influencer strategies to enhance Visa's brand presence and engagement within the industry.
• Identify, vet and build relationships with key influencers, creators and partners in the financial services sector.
• Create and manage influencer marketing campaigns in conjunction with agency, including outreach, vetting, negotiation, onboarding, and relationship management.

Analyst Relations:

• Build and maintain strong relationships with top-tier industry analysts and B2B influencers, including industry analysts, advisors and fintech evangelists.
• Drive strategic, high impact engagements with top-tier industry analysts and B2B influencers, by developing and executing a yearlong program of regular briefings and inquiries.
• Influence and build analyst mindshare to ensure Visa Direct and Visa Commercial Solutions are favorably represented in relevant media coverage, research reports and market evaluations.
• Develop and maintain regular internal reporting on analyst and influencer interactions, sentiment trends, competitive insights, and share of voice across platforms.
• Amplify top reviews and ratings across key communications channels and partner with marketing for further lead generation and sales efforts.
• Lead quarterly analyst newsletter development from Visa Direct and Visa Commercial Solutions.
• Maintain analyst engagement records and insights.
• Plan and execute local industry analyst summits and provide the sales teams with insights from the analyst community.

Social Media:

• Lead the social media strategy for Visa CMS organization on LinkedIn, X, TikTok and YouTube.
• Define and grow Visa CMS presence on social media by developing and implementing a targeted social media strategy across both Visa and executive channels
• Collaborate with communications and marketing to integrate social media into all campaigns and events
• Manage global content programs to sustain high reach and engagement across multiple markets

Measurement & Reporting:

• Track and analyze the performance of influencer and analyst campaigns, suggesting and implementing improvements based on performance data
• Provide regular reports on campaign effectiveness and insights for future optimization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Bachelor’s degree in marketing, communications, journalism, or related field.
• 6+ years’ experience in corporate communications, public relations, or related field, with proven success in managing media, influencer, and analyst relations.
• Strong writing and storytelling skills; able to craft compelling narratives for diverse audiences.
• Excellent project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Experience in B2B or enterprise communications preferred.
• Knowledge of social media strategy and analytics tools.
• Comfortable working in a global, highly matrixed organization.
• Ability to adapt quickly in a rapidly evolving environment.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,600.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.