Job Description
SOFTSWISS is expanding its team and seeking an experienced Internal Communications Team Lead who aligns with their culture and values. The role's purpose is to transform internal communications into a culture driver, fostering connection, understanding, and pride among employees. This involves honest leadership communication, effective formats like livestreams and AMAs, and simplifying complex information to be engaging.
Good To Have:
- Experience in IT, Game Dev, iGaming or fast-scaling international companies.
- Knowledge of neuro-communications and psychology of perception.
- Real cases of shifting culture or engagement through communications.
- Russian language proficiency.
Must Have:
- Lead the IC team and grow its expertise.
- Partner with C-level and managers for transparent, human, and clear communications.
- Create engaging formats that shape culture: livestreams, AMAs, storytelling, rituals, interactive projects.
- Apply modern approaches: psychology of perception, neuro-communications, marketing techniques.
- Experiment with ideas from media, culture, and community-building.
- Measure impact by trust, engagement, and pride, not just numbers.
- 7+ years of experience in internal communications, EB, HR, or media, leading processes, projects, or teams.
- Strong experience working with top leaders, helping them communicate openly and effectively.
- Great storytelling skills to find and tell connecting stories.
- Balance between creativity and structure to ideate and deliver.
- Solid English (written and spoken).
Perks:
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports program compensation
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events.
Overview:
SOFTSWISS continues to expand the team and is looking for Internal Communications Team Lead. We need a true, experienced professional who shares our culture and values.
Purpose of the role:
Your mission is to make internal communications a driver of culture. Not just “posting updates,” but helping people feel connected, understand their impact, and be proud of what we’re building together. This is about honest and open leadership comms, about formats that work (from livestreams and AMAs to new rituals and campaigns), and about making the complex simple and engaging.
Key responsibilities:
- Lead the IC team and grow its expertise.
- Partner with C-level and managers: help them be transparent, human, and clear in their communications.
- Create formats that truly engage and shape culture: livestreams, AMAs, storytelling, rituals, interactive projects.
- Apply modern approaches: psychology of perception, neuro-communications, marketing techniques.
- Experiment: bring ideas from media, culture, community-building and adapt them to SOFTSWISS.
- Measure impact not only by numbers (reach, eNPS) but also by how people respond: trust, engagement, pride. What we expect.
Required Experience:
- 7+ years of experience in internal communications, EB, HR, or media, where you led processes, projects, or teams.
- Strong experience working with top leaders, helping them communicate openly and effectively.
- Great storytelling skills: you know how to find and tell stories that people connect with.
- Balance between creativity and structure: you can both ideate and deliver.
- Solid English (written and spoken).
Nice to have:
- Experience in IT, Game Dev, iGaming or fast-scaling international companies.
- Knowledge of neuro-communications and psychology of perception.
- Real cases where you’ve shifted culture or engagement through communications.
- Russian is an asset
Our Benefits:
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports program compensation
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events.
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