Job Description

Operating and community support for Final Fantasy XI and Final Fantasy XIV (※)

※Includes managing official forums, creating various texts for announcements, shooting and editing images and videos, and planning/operating community projects.

Interesting Aspects of This Job

• Opportunity to work on major SQEX online titles.
• Experience and acquire skills specific to online operations.
• Opportunity to experience global-scale operations by collaborating with overseas offices (North America, Europe).

Required Skills and Experience

• Play experience of either Final Fantasy XI or Final Fantasy XIV (6 months or more).
• Experience with internet usage and online game play.
• Typing ability for smooth chat.
• Ability to communicate with other staff members for work.
• Ability to create documents using Word/Excel/PowerPoint.
• Ability to perform simple image processing with image editing software.
• Ability to create correct and easy-to-understand sentences in Japanese.

Desirable Skills and Experience

• Work experience in the same industry.
• Customer support experience via phone, email, etc. (industry not specified).
• Extensive online game experience, active participation in network communities.
• English reading comprehension.
• Play experience of multiple MMORPG titles.

Application Requirements

• Self-PR (format free)
• Answers to the following questionnaire

Questionnaire

Q1. Please tell us about your experience playing various online games, SNS, and other services.

• Final Fantasy XI (Level: Play period:)
• Final Fantasy XIV (Level: Play period:)
• Other MMORPGs ※Multiple answers allowed

(Game name: Play period:)

(Game name: Play period:)

• Item-billing games (browser games, mobile apps, etc. also allowed) ※Multiple answers allowed

(Game name: Play period: Billing status: [Free-to-play / Average billing amount ¥/month])

(Game name: Play period: Billing status: [Free-to-play / Average billing amount ¥/month])

• SNS usage experience ※Multiple answers allowed

X (Usage period: ) Instagram (Usage period: ) TikTok (Usage period: )

Facebook (Usage period: ) Other (Service name: Usage period: )

Q2. If you have stopped playing any of the MMORPGs listed in Q1, please tell us why. (Free format)

Q3. Among the games listed in Q1, which title was the most interesting and why? (If there are no applicable titles in Q1, please tell us the most interesting game regardless of genre and why.)

Q4. If you have ever created/used and operated a website or streaming service, please tell us its content and operating period.

Name: ( ) Operating period: ( )

Theme and content handled: ( )

URL (※If currently verifiable.): ( )

Q5. Please tell us your passion and love for Final Fantasy XI and Final Fantasy XIV, including your play period and content.

Q6. What do you want to do as a Community Planner? Please also share any specific ideas.

Application Guidelines

Employment Type

Contract Employee

Salary

Negotiable

Consideration will be given to experience and ability, and preferential treatment will be provided according to our company regulations regardless of age.

Furthermore, ability and achievements will be taken into account as appropriate after joining the company.

Location

1-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Shibuya Sakura Stage SHIBUYA Tower

Location Supplement

(At time of employment)

Above work location or, if approved by the company, home or equivalent location.

※Work-from-home system available

(Scope of change)

No change (unless with the consent of the individual)

Employment Type Supplement

• Fixed-term contract (no probationary period)
• Contract renewal: Yes (judged based on workload, work performance, etc. at the end of the contract period)
• Total contract period: Up to 5 years
• Possibility of conversion to permanent employee

Work Style

Fixed 10:00-18:30

※Break time is 1 hour, taken alternately between 12:00 PM and 5:00 PM.

※According to our company regulations, different work styles may apply.

Overtime Work

Yes

Holidays/Vacations

Saturdays, Sundays, national holidays, year-end and New Year holidays, annual paid leave (granted upon joining, varies by joining month), condolence leave, etc.

Benefits/Welfare

Commuting allowance, health insurance association resort, health check-up.

Details of the above (working conditions) will be provided during the interview.

Insurance Coverage

Employment insurance, workers' accident compensation insurance, employee pension, health insurance.

Measures to Prevent Passive Smoking

Principally non-smoking indoors (smoking room available)

Job Description Supplement (Scope of Change)

No change (unless with the consent of the individual)