Compliance Learning Administrator

Job Title

Compliance Learning Administrator

Job Description

Compliance Learning Administrator (Location: Alajuela, Costa Rica)

As a Compliance Learning Administrator, you will play a vital role in managing and supporting our Learning Management System (LMS). This role focuses on ensuring compliance training is assigned, tracked, and delivered effectively while supporting learners, managers, and business stakeholders.

Your role:

• Support the day-to-day administration of our Learning Management System (Cornerstone), including training assignments, system checks, and troubleshooting.
• Maintain standardized roles and curricula to ensure regulatory requirements are met, collaborating with Business and Content Owners to align training.
• Provide timely support to learners and managers on training assignments, access, and record updates, while resolving requests and incidents through ServiceNow.
• Generate and distribute compliance training reports, helping track completion rates and program effectiveness.
• Contribute to continuous improvement of compliance learning by developing knowledge of LMS features, QMS administration, and best practices.

You're the right fit if:

• You have a High School Diploma, Vocational Education in Business Administration, Data Science, Information Technology, Quality Management, or equivalent (Bachelor’s degree preferred).
• You bring at least 2 years of experience in LMS administration within a highly regulated industry (or equivalent experience).
• Your skills include proficiency in Cornerstone LMS administration, with experience or familiarity in ServiceNow (SNOW).
• You’re detail-oriented, organized, and skilled in problem-solving and troubleshooting LMS or training-related challenges.
• You’re an effective communicator in professional-level English (speaking and writing), with the ability to interact confidently with learners, managers, and stakeholders.
• You’re naturally curious, motivated to grow your expertise in LMS administration, QMS, KPI reporting, and regulatory compliance, and thrive in a collaborative, continuous-learning environment.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Additional Information

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Alajuela, Costa Rica.