Consultant - Travel Executive

1 Month ago • All levels • Customer Service

About the job

Job Description

InMobi is seeking a sharp, knowledgeable travel agent to help our clients plan and execute the perfect travel itinerary. The ideal candidate will have a passion for travel and understand the complex logistics involved in crafting itineraries. Our agents should be great communicators, with an ability to take a client’s request and build their desired travel package — all while navigating language barriers, time zones, and currency exchange rates. Responsibilities include collaborating with clients to craft their perfect travel itinerary, coordinating transportation, reservations, and accommodations on behalf of clients, creating a positive work environment for fellow employees, upholding [Company X]’s reputation as a top-tier travel agency through quality customer service and good results, building and maintaining positive relationships with tourism organizations, including hotels, restaurants, tour vendors, and event-ticketing companies, and helping navigate foreign or domestic travel requirements, such as passports, visas, or vaccinations.
Must have:
  • Strong communication and sales skills
  • Familiarity with the latest travel trends
  • Strong organizational and planning skills
  • Excellent time management skills
  • Understanding of foreign and domestic travel requirements
Good to have:
  • Excellent customer service skills
  • Ability to work under pressure and meet deadlines
  • Patience and perseverance when unforeseen issues arise
  • Ability to work independently or with a team if needed
  • Background in hospitality or tourism
Perks:
  • Daily meals
  • Gym and yoga classes
  • Cutting-edge training and tools
  • Cocktails at drink cart Thursdays
  • Fun at work on Funky Fridays
  • Bring your kids and pets to work
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Our Story

Building a new company in the recession of 2007 was no ordinary task. Yet with passion and foresight, we charted our course, helping to transform the way consumers engage with their phones.

Over the last 17 years, InMobi has built a global Advertising Platform that powers our customers’ growth by helping them engage their audiences and drive real connections.

InMobi has also built a second unicorn, Glance, which is advancing digital consumption and creating a new wave of disruption. Present on 400M devices across India, SEA, Japan and the US – Glance is one of the largest content platforms globally with~200M daily active users.

Our Story

Building a new company in the recession of 2007 was no ordinary task. Yet with passion and foresight, we charted our course, helping to transform the way consumers engage with their phones.

Over the last 17 years, InMobi has built a global Advertising Platform that powers our customers’ growth by helping them engage their audiences and drive real connections.

InMobi has also built a second unicorn, Glance, which is advancing digital consumption and creating a new wave of disruption. Present on 400M devices across India, SEA, Japan and the US – Glance is one of the largest content platforms globally with~200M daily active users.

Who are we and What do we do?

InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’s Most Innovative Companies.

What’s the InMobi family like?

Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion.

What do we promise?

We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work.

Role - 
We help our clients plan and execute the perfect travel itinerary, from family vacations in Hawaii to romantic getaways in Paris. We seek a sharp, knowledgeable travel agent to make our clients’ dreams a reality. The ideal candidate will have a passion for travel and understand the complex logistics involved in crafting itineraries. Our agents should be great communicators, with an ability to take a client’s request and build their desired travel package — all while navigating language barriers, time zones, and currency exchange rates.

 

Objectives of this role

  • Collaborate with clients to craft their perfect travel itinerary
  • Coordinate transportation, reservations, and accommodations on behalf of clients
  • Create a positive work environment for fellow employees
  • Uphold [Company X]’s reputation as a top-tier travel agency through quality customer service and good results
  • Build and maintain positive relationships with tourism organizations, including hotels, restaurants, tour vendors, and event-ticketing companie
  • Help navigate foreign or domestic travel requirements, such as passports, visas, or vaccinations

Responsibilities

  • Stay up to date on the latest travel industry news and trends, such as cultural events and emergency situations
  • Provide information and recommendations to clients regarding their future destinations
  • Plan itineraries that meet clients’ budgets and requests
  • Answer emails and calls from clients, addressing any questions or concerns they may have about their travel plans
  • Work with clients to make last-minute changes or updates to their itinerary

Skills and qualifications

  • Strong communication and sales skills
  • Familiarity with the latest travel trends, including popular vacation locations and  activities
  • Strong organizational and planning skills
  • Excellent time management skills
  • Understanding of foreign and domestic travel requirements or restrictions

Preferred qualifications

  • Excellent customer service skills
  • Ability to work under pressure and meet deadlines
  • Patience and perseverance when unforeseen issues arise  
  • Ability to work independently or with a team if needed
  • Background in hospitality or tourism

The InMobi Culture

At InMobi, culture isn’t a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences.

We thrive on challenges and seize every opportunity for growth. Our core values of thinking big, being passionate, showing accountability, and taking ownership with freedom —guide us in every decision we make.

We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program.

InMobi is proud to be an Equal Employment Opportunity and we make reasonable accommodations for qualified individuals with disabilities.

Visit https://www.inmobi.com/company/careers to better understand our benefits, values and more!

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About The Company

InMobi builds transformative technologies to positively impact people, businesses, and societies around the world. We power advertisers’ and publishers’ growth with high impact experiences and innovative solutions that help them activate their audiences and drive real connections with today’s consumers.

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