Tamayyaz - EN - Reception Agent - Saudis Only
Job Description
- Greet, check-in, respond to requests and settle accounts with exceptional service
- Take initiative to add a personalized guest experience
- Promote hotel facilities and upsell to enhance guest stays
- Service focused personality is essential
- Open exclusively to Saudi Nationals
- Little to no prior work experience, up to 6 months relevant experience
- Proficiency in basic English is required
- Demonstrated passion for the hospitality industry
- Strong interpersonal and communication skills
- A collaborative team player, willing to contribute and support colleagues
- Flexibility to work varied shifts based on departmental needs
- Ability to remain attentive to guest needs, maintaining composure and courtesy
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop talent and grow within the property and globally
- Ability to make a difference through Corporate Social Responsibility activities, like Planet 21
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and on-the-job training.
Job Description
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Service focused personality is essential.
Additional Information
- Open exclusively to Saudi Nationals.
- Designed for candidates with little to no prior work experience, including recent graduates and individuals with up to 6 months of relevant experience.
- Proficiency in basic English is required.
- Demonstrated passion for the hospitality industry.
- Strong interpersonal and communication skills.
- A collaborative team player, willing to contribute and proactively support colleagues.
- Flexibility to work varied shifts based on departmental needs.
- Ability to remain attentive to guest needs, maintaining composure and courtesy at all times.
