Head of Global Facilities

Morningstar is a leading global financial services firm committed to empowering investor success. With offices across the Americas, India, EMEA and APAC regions, we foster a workplace culture that values transparency, collaboration and innovation. Our physical spaces are designed to reflect these values, supporting productivity, well-being and sustainability. We’re seeking a visionary and strategic Global Head of Facilities to lead the planning, operations, and optimization of Morningstar’s worldwide office portfolio. This role oversees facilities across 30+ global locations, ranging from boutique offices to flagship hubs, and is responsible for delivering a consistent, high-quality workplace experience that aligns with our brand and business goals.

The Global Head of Facilities is responsible for the strategic and operational management of Morningstar’s worldwide physical infrastructure, including overseeing our office facility portfolio, managing construction and expansion projects, ensuring efficient daily operations, handling budgets, and building teams to support our business growth. In this role, you’ll partner with our award-winning workplace design team to provide productive and beautiful spaces. You’ll use your strong planning and financial skills to refine our portfolio of office spaces, informed by our workforce planning team.

This role reports to our Chief Financial Officer and is based in our Chicago headquarters, with up to 20% international travel to key locations for expansion or consolidation projects.

Key Responsibilities

• Strategic Facilities Management: Develop and implement long-term strategies for the company's global facilities portfolio, including site selection, acquisitions, and lease renewals. Partner with our workforce planning team to match the company’s growth patterns.
• Portfolio Operations: Oversee the day-to-day operations of a global facilities portfolio, including maintenance, security, janitorial services, and overall facility management.
• Construction & Capital Projects: Manage the construction and build-out of new facilities, expansions, and capital improvements across multiple locations.
• Financial Management: Develop and manage budgets for facilities operations and leases, ensuring cost-effectiveness, identifying cost-saving opportunities, and tracking financial compliance.
• Service Delivery & Vendor Management: Ensure consistent service delivery for all facility-related services (e.g., HVAC, fire/life safety, food and beverage) by managing vendor performance and service level agreements across multiple geographies. Oversee the negotiation, execution and plan renewals of our vendor contracts.
• Reporting: Report monthly performance metrics and strategic updates to senior leadership, ensuring alignment with enterprise and budget goals.
• Compliance & Regulations: Ensure all facilities and operations adhere to safety, sanitation, sustainability and regulatory standards; oversee emergency response protocols and risk assessments. Lead sustainability efforts including energy efficiency, waste reduction, and carbon footprint tracking.
• Team Leadership: Lead, mentor, and develop global teams of facilities managers and other support staff to promote operational excellence and accountability.
• Stakeholder Collaboration: Partner with internal teams (Senior Leadership, Finance, IT, People & & Culture, Design) and external partners (vendors, industry experts) to align facilities strategy with broader business goals.

Qualifications

• Experience: 10+ years of experience in global facilities management, preferably in a corporate or financial services environment.
• Leadership Skills: Proven leadership, mentorship, and team development abilities across multicultural and geographically dispersed teams.
• Strategic Thinking: Ability to translate business needs into strategic plans and execute complex projects.
• Financial Acumen: Strong financial management skills for budget development and execution. Excellent negotiation and contracting skills. Must be able to understand unique needs of each location and demonstrate strong skills in negotiating large and complex lease agreements.
• Interpersonal Skills: Excellent communication and stakeholder management skills to work with diverse teams and senior leadership.
• Technology: Experience with workplace technology platforms and sustainability report tools.
• Education: Bachelor’s degree required, additional education or certifications such as CFI, MCR or CBCP a plus.

At Morningstar, we believe the workplace is more than just a location—it’s a living ecosystem that fuels creativity, connection, and purpose. As our Global Head of Facilities, you’ll be at the heart of shaping that experience for thousands of employees worldwide.

• Global Impact: Influence how people work across continents, cultures, and communities.
• Purpose-Driven Culture: Join a company that puts integrity, transparency, and investor success at the core of everything we do.
• Innovation & Autonomy: Lead with vision and creativity in a role that values bold thinking and strategic execution.
• Sustainability Commitment: Drive meaningful change through green building practices and carbon-conscious operations.
• People-First Leadership: Collaborate with passionate teams who care deeply about the employee experience and workplace equity.
• Culture & Engagement Impact: Champion workplace initiatives that enhance employee engagement, well-being, and inclusivity through thoughtful space design and service delivery.
• Growth & Recognition: Be part of a high-visibility role with opportunities to grow, lead, and be recognized for your impact.