Customer Care Agent (English and German)

13 Hours ago โ€ข All levels

Job Summary

Job Description

The customer care agent (CCA) is an agent that answers customer complaints from all around the globe. They must answer e-mails and phone calls of customers and store each case in a dedicated tool. Each CCA must keep track of each case until it is solved.
Must have:
  • Answer customer complaints from all around the globe
  • Answer e-mails and phone calls of customers
  • Store each case in a dedicated tool
  • Keep track of each case until it is solved
  • Proficiency in English
  • Proficiency in German

Job Details

JOB DETAILS

ABOUT YOU

The customer care agent (CCA) is an agent that answers customer complaints from all around the globe. They must answer e-mails and phone calls of customers and store each case in a dedicated tool. Each CCA must keep track of each case until it is solved.

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