Customer Service - Self Storage Manager
Job Description
- Customer service experience
- Sales experience
- Valid driver’s license
- Own vehicle for travel between locations
- Ability to lift/move items up to 35 pounds
- Ability to walk in/around facilities, climb stairs, and open large doors
- Ability to perform cleaning and daily maintenance tasks
- Ability to assess customer storage needs and make suggestions
- Ability to sell packing and moving supplies
- Ability to conduct daily storage unit inspections
- Ability to audit cash drawers and make bank deposits
- Ability to manage customer payments and make collection calls
- Flexible and full-time schedules (9:30am-6pm, weekends ‘til 5pm)
- Medical benefits (for 20+ hours/week average)
- Dental benefits (for 20+ hours/week average)
- Vision benefits (for 20+ hours/week average)
- 401k with company match (for 20+ hours/week average)
- Paid time off (for 20+ hours/week average)
- Sick time (for 20+ hours/week average)
- Flex spending (for 20+ hours/week average)
- Company paid life insurance
- Company paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for work-related travel
- Performance-based bonuses
Company Description
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $14.00 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
- Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
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