Desktop Engineer - L1
Job Summary
Job Description
- Deliver tailored post-sales software services to local accounts.
- Respond to a range of queries.
- Utilize proactive monitoring for issue prevention.
- Maintain high customer satisfaction by addressing requirements and resolving issues promptly.
- Troubleshoot IT infrastructure problems.
- Adhere to standards and support operational plans.
- Perform assigned tasks under supervision.
1 skill required
Job Details
Description -
This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision.
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About The Company
Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it.
Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so.
We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.
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