Job Description
We are seeking a highly motivated Director of Partnerships to lead our Account Management team and drive the success of our client relationships and strategic partnerships. This role will oversee a team of Account Managers, ensuring world-class client service, balanced resourcing across studios, and the continued growth of our business. The ideal candidate combines strong leadership skills with a deep understanding of account management, financial oversight, and cross-functional collaboration.
Must Have:
- Lead, mentor, and grow the Account Management team, including hiring, training, and performance management.
- Define job levels, responsibilities, and development roadmaps for Account Managers.
- Oversee strategic client relationships, ensuring alignment with business goals and long-term growth.
- Collaborate with internal departments (Finance, Legal, PMO, Studios) to ensure smooth execution of client engagements.
- Drive operational excellence through effective resource planning, forecasting, and contract management.
- Monitor financial performance across accounts, including budgets, forecasts, invoices, and P&Ls.
- Support studio growth by identifying opportunities to increase capacity and billable headcount.
- Provide regular reporting to leadership on client portfolio health, studio performance, and pipeline.
- 8+ years of experience in account management, partnerships, or client services, with at least 3 years in a leadership role.
- Proven success in building and leading high-performing teams.
- Strong background in client relationship management and strategic partnerships.
- Solid financial acumen, with experience in forecasting, budgeting, and P&L management.
- Excellent communication and stakeholder management skills.
- Ability to thrive in a fast-paced, global environment with multiple priorities.
Perks:
- Working with an international team of world-class professionals on exciting and challenging projects.
- Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events.
- Sensibly flexible working hours.
Description
We are seeking a highly motivated Director of Partnerships to lead our Account Management team and drive the success of our client relationships and strategic partnerships. This role will oversee a team of Account Managers, ensuring world-class client service, balanced resourcing across studios, and the continued growth of our business. The ideal candidate combines strong leadership skills with a deep understanding of account management, financial oversight, and cross-functional collaboration.
Responsibilities:
- Lead, mentor, and grow the Account Management team, including hiring, training, and performance management.
- Define job levels, responsibilities, and development roadmaps for Account Managers.
- Oversee strategic client relationships, ensuring alignment with business goals and long-term growth.
- Collaborate with internal departments (Finance, Legal, PMO, Studios) to ensure smooth execution of client engagements.
- Drive operational excellence through effective resource planning, forecasting, and contract management.
- Monitor financial performance across accounts, including budgets, forecasts, invoices, and P&Ls.
- Support studio growth by identifying opportunities to increase capacity and billable headcount.
- Provide regular reporting to leadership on client portfolio health, studio performance, and pipeline.
Requirements
- 8+ years of experience in account management, partnerships, or client services, with at least 3 years in a leadership role.
- Proven success in building and leading high-performing teams.
- Strong background in client relationship management and strategic partnerships.
- Solid financial acumen, with experience in forecasting, budgeting, and P&L management.
- Excellent communication and stakeholder management skills.
- Ability to thrive in a fast-paced, global environment with multiple priorities.
Why Join Us
- Be a key leader shaping the success of our partnerships and client relationships.
- Work closely with studios and cross-functional teams to drive innovation and growth.
- Opportunity to make a tangible impact on the company’s strategic direction and financial success.
Benefits
- Working with an international team of world-class professionals on exciting and challenging projects.
- Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events.
- Sensibly flexible working hours.
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