Outscal Logooutscal logo

Disney Store Key Holder Cast Member (Part-Time)

1 Hour ago • All levels • Operations

Job Summary

Job Description

The Disney Store Key Holder Cast Member supports the Store Leadership Team in daily operations, ensuring exceptional guest experiences. Responsibilities include coaching and motivating team members, maintaining visual standards, upholding company policies, and driving sales and KPIs. The role requires strong communication, leadership, and problem-solving skills, contributing to a positive work environment and memorable guest interactions. This part-time position involves opening and closing the store, managing inventory, and adhering to company policies. The role also involves contributing to community initiatives and promoting the Disney brand.
Must have:
  • Exceptional guest service
  • Team leadership & coaching
  • Maintaining store standards
  • Adhering to company policies
  • Sales & KPI tracking
  • Minimum 3 days/week availability including weekends
Good to have:
  • Specialty retail experience
  • Bilingualism
  • Public speaking skills
Perks:
  • Select benefits may be provided (medical, financial, etc.)

Job Details

Job Summary:

Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company’s brands to merchandise. Disney store and shopDisney is owned and operated by Disney in North America, Europe, Japan and China. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.shopdisney.co.uk, www.shopdisney.de, www.shopdisney.es,www.shopdisney.fr, www.shopdisney.it, and www.disneystore.co.jp. For more information, please follow us at: www.facebook.com/shopDisney, www.instagram.com/shopDisney and www.twitter.com/shopDisney

Responsibilities:

The Key Holder Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has “The Best Retail Experience in the World”. This is done through consistent exceptional Guest Experience, development of the Cast, maintenance of Store visual standards as well as compliance with established policies and procedures. This is a part-time, non-exempt position.
  • Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in Store entertainment, Guest Engagement and building an emotional connection to the brand.
  • Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”, through inspiring communication, integrity and passion for the Brand.
  • Holds self and others accountable to high performance standards while providing Guest with memorable experiences
  • Strengthens others through consistent coaching and feedback while driving productivity and morale of the team
  • Considers impact of actions on individual, team and the organization.
  • Supports and participates in initiatives that give back to the community to promote the Disney brand
  • Works in collaboration with Team to leverage synergy opportunities across functions and businesses
  • Supports strategy as developed and helps to translate into specific priorities, objectives and action plans
  • Understands and drives appropriate metrics to assess business performance – Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)
  • Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policy
  • Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
  • Ability to communicate effectively with all levels, even under pressure
  • Demonstrate ability to give basic direction and feedback to Cast Members
  • Attention to detail and ability to prioritize Guests and tasks
  • Proven ability to create a positive work environment
  • Ability to listen to feedback and take constructive action
  • Must maintain a professional appearance and adhere to Disney Store grooming guidelines

Basic Qualifications:

  • Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
  • Must be available a minimum of three (3) days during the week and Saturday and Sunday open availability. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts
  • Must be able to submit verification of legal right to work in the United States
  • Must be at least 18 years of age

Preferred Qualifications:

  • Previous experience in specialty retail
  • Ability to speak fluently in another language in addition to English
  • Comfortable storytelling in front of large groups of people

Required Education

  • High School Diploma or equivalent

Additional Information:

null

The pay rate for this role in Seattle Premium Outlets is $18.16 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Similar Jobs

The Walt Disney Company - Director, Contact Center Technology & Workflows

The Walt Disney Company

Santa Monica, California, United States (Remote)
1 Month ago
Epic Games - Senior Platform Programmer

Epic Games

United States (On-Site)
19 Hours ago
The Walt Disney Company - Intern, Business Insights, Disney+

The Walt Disney Company

Singapore, Singapore (On-Site)
19 Hours ago
The Walt Disney Company - Intern, Digital & Performance Marketing, Disney+

The Walt Disney Company

Singapore, Singapore (On-Site)
1 Hour ago
Kabam - User Research Co-op

Kabam

Vancouver, British Columbia, Canada (Hybrid)
1 Week ago
ION - Implementation Engineer - 9951

ION

London, England, United Kingdom (On-Site)
5 Months ago
Morning Star - Senior Employee Technology Support Analyst, Credit Operations

Morning Star

Mumbai, Maharashtra, India (Hybrid)
5 Months ago
Nintendo - Manager, Retail Operations

Nintendo

San Francisco, California, United States (Hybrid)
8 Months ago
Epic Games - Vendor Manager, Trust & Safety

Epic Games

United States (On-Site)
19 Hours ago
Nissan - Warehouse Operator -Lebanon

Nissan

Lebanon, Tennessee, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Sony Interactive Entertainment - PlayStation Studios QA Localization Tester (Simplified Chinese)

Sony Interactive Entertainment

Tokyo, Japan (On-Site)
2 Months ago
Scopely - Vice President, Associate General Counsel – Product & Privacy

Scopely

Culver City, California, United States (Hybrid)
4 Months ago
VeVe - 3D Generalist

VeVe

(Remote)
1 Month ago
The Walt Disney Company - Disney Store: Sales Associate (Seasonal)

The Walt Disney Company

New York, New York, United States (On-Site)
4 Months ago
The Walt Disney Company - Intern, Business Insights, Disney+

The Walt Disney Company

Singapore, Singapore (On-Site)
19 Hours ago
The Walt Disney Company - Programming & Content Curation Intern

The Walt Disney Company

Singapore, Singapore (On-Site)
1 Month ago
Scopely - Senior Client Engineer - Star Trek Fleet Command

Scopely

Dublin, County Dublin, Ireland (Hybrid)
1 Week ago
Epic Games - Senior DevOps Programmer

Epic Games

Montreal, Quebec, Canada (On-Site)
19 Hours ago
The Walt Disney Company - Intern, Digital & Social Media Marketing, Disney+ & Studios

The Walt Disney Company

Singapore, Singapore (On-Site)
1 Month ago
The Walt Disney Company - Title Planning Supervisor

The Walt Disney Company

London, England, United Kingdom (Hybrid)
1 Hour ago

Get notifed when new similar jobs are uploaded

Jobs in Tulalip Bay, Washington, United States

ByteDance - Data Automation Specialist

ByteDance

San Jose, California, United States (On-Site)
1 Hour ago
Onward Search - IT Application Analyst

Onward Search

Rochester, Minnesota, United States (Remote)
20 Hours ago
Activision - Senior Director, Game Security

Activision

Los Angeles, California, United States (Remote)
3 Weeks ago
Sandbox VR - Retail Associate

Sandbox VR

Leawood, Kansas, United States (On-Site)
5 Months ago
Onward Search - Sales Coordinator

Onward Search

Norfolk, Virginia, United States (On-Site)
4 Months ago
The Walt Disney Company - Director, Machine Learning Engineering

The Walt Disney Company

Washington, United States (On-Site)
19 Hours ago
SMU Guildhall - Faculty - Video Game Development

SMU Guildhall

Dallas, Texas, United States (On-Site)
5 Months ago
Trek - Sales Associate

Trek

Allen, Texas, United States (On-Site)
1 Month ago
The Walt Disney Company - Senior Manager, Workforce Management

The Walt Disney Company

San Antonio, Texas, United States (On-Site)
1 Month ago
NVIDIA - Senior Manager, System Power Management

NVIDIA

Santa Clara, California, United States (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Operations Jobs

PlayStation Global - Sr. Planning and Program Manager (Global Partner Development & Relations)

PlayStation Global

San Mateo, California, United States (Hybrid)
1 Month ago
Sandoz India   - Senior Manager Supply Chain & ESO IT Solutions Operations

Sandoz India

Telangana, India (On-Site)
4 Months ago
Tesla - Field Manager Supercharging - UK & Ireland

Tesla

London, England, United Kingdom (On-Site)
1 Month ago
Rank group - F & B Host

Rank group

Sunderland, England, United Kingdom (On-Site)
3 Months ago
Tesla - Store Manager

Tesla

Evenes, Nordland, Norway (On-Site)
1 Month ago
Tesla - Shift Supervisor, Body Shop - Gigafactory Berlin Brandenburg

Tesla

Brandenburg, Germany (On-Site)
1 Month ago
PlayStation Global - Chief of Staff, Legal & Public Policy

PlayStation Global

Aliso Viejo, California, United States (Hybrid)
1 Week ago
ION - IONA - Customer Support Representative

ION

Noida, Uttar Pradesh, India (On-Site)
5 Months ago
AGS - American Gaming Systems - Operations Project Coordinator

AGS - American Gaming Systems

United States (On-Site)
21 Hours ago
The Walt Disney Company - Food & Beverage Operations Director

The Walt Disney Company

Hong Kong (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

São Paulo, State Of São Paulo, Brazil (On-Site)

Hong Kong (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Serris, Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Serris, Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug