ERP Application Specialist (1 year Fixed-Term Contract)
9 Months ago • All levels
Devops
Job Description
The Information Technology Department at Ubisoft Bucharest seeks an ERP Application Specialist (1-year fixed-term contract) to provide functional and technical support for their internal ERP system. Responsibilities include analyzing support tickets, collaborating with developers on solutions, creating documentation and training materials, developing SQL queries, performing system monitoring, and data cleanup. The role requires experience in IT or Accounting/Finance, preferably with ERP systems, and basic SQL/Oracle database knowledge. Understanding of accounting principles is a plus. The successful candidate will be analytical, possess excellent communication skills, and demonstrate a sense of ownership and a passion for learning.
Good To Have:
- Accounting principles understanding
- French language skills
Must Have:
- ERP system experience
- Basic SQL/Oracle knowledge
- Customer support experience
- Functional & technical analysis
- Documentation creation
- Training delivery
Perks:
- Meal tickets
- Studio offered free days
- WorldClass subscription
- Private medical system access
- Life insurance
- Financial support
- Study leave
- Christmas/Easter gifts
- Partners' discounts
- Game access
- Development opportunities
- International mobility
- Wellbeing program
- Hybrid work
- Free books
- Free fruits & coffee
- On-site cafeteria
- Parking
Company Description
At Ubisoft Bucharest, we create games that reach millions of people worldwide. We’re working with top global Ubisoft studios on projects that shape the entertainment industry. From Assassin’s Creed and Tom Clancy's Ghost Recon, to Watch Dogs, Just Dance and many others – join us in creating the next big titles in gaming.
Job Description
Your life at Ubi
The Information Technology Department of Ubisoft Bucharest is looking for an ERP Application Specialist to provide functional and basic technical support for the company’s internal ERP System for internal users located in our worldwide offices, on the Finance modules, as well as on Ubisoft’s Supplier Management System.
Your main mission:
- Perform functional and basic technical analysis on the assigned support tickets and handle the communication with the users;
- Collaborate closely with Support Developers to identify the best solutions for bug corrections/ developments in the requested deadlines;
- Create working procedures, build-up knowledge database and functional documentation;
- Provide trainings and step by step application utilization guidance for applications’ users.
- Create SQL queries and request data updates in the database;
- Perform regular system monitoring and data clean-up activities;
Qualifications
The professional value you bring:
- Previous experience in IT or Accounting/ Finance, preferably around ERP systems;
- Previous experience in Customer Support or a similar role
- Basic SQL/ Oracle databases knowledge.
- Understanding of Accounting principles is an advantage.
- Analytical skills.
- Good written and oral knowledge of English, French is a plus.
The personal value you bring:
- Sense of ownership and responsibility on the job;
- Innovative, curios and inquisitive
- Ability to understand business processes and incorporate them in IT systems
- Enthusiasm for learning new technologies.
Additional Information
What do we offer benefits wise?
- Meal tickets with the value of 30 RON/day
- Studio offered free days, confirmed on an annual basis for different events
- WorldClass subscription
- Access to private medical system and special subscription rates for family members
- Life insurance
- Specific financial support for different events in your life
- Study leave
- Christmas/ Easter celebration with a special gift
- Partners’ discounts
- Video games and consoles to borrow
- Access to Ubisoft games via own Uplay account
- Annual development opportunities and access to multiple career paths and technical certifications
- Access to specialized training and books on various related skills
- Opportunities for international mobility and assignments
- Wellbeing program (including physical fitness, mental health, financial education and internal communities)
- Hybrid work (from home/ from office)
- Bookster (borrow books for free, delivered at home or in the office)
- Free fruits and coffee in the office
- On-site cafeteria with special discounts
- Ubisoft bikes, free rental
- Parking spaces for cars, bikes, motorbikes
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