First Impressions Coordinator

The First Impressions Coordinator is primarily responsible for creating an excellent experience for staff and guests. This role supports the Central front desk operations, connecting staff and guests to their next steps, managing office and café supplies inventory, and assisting on Learning and Development Group projects as assigned. This role is also responsible for providing administrative and operational support in coordination with their team’s efforts to further Life.Church’s mission and reach people for Christ.

The First Impressions Team is passionate about creating a culture of excellence through hospitality. We’re the front line of welcome, committed to ensuring every staff member and guest encounters a warm, helpful, and memorable experience.

At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity. It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be.

What You’ll Do

• Respond to and direct incoming phone calls and external inquiries to ensure seamless communication and a positive first point of contact.
• Greet all Central guests and visitors warmly and ensure they are connected to the appropriate host, meeting, or resource.
• Manage check-in processes for visitors to create a welcoming and secure environment.
• Monitor and replenish inventory of general office supplies, café supplies, and hospitality items across Central Office buildings.
• Partner with YouVersion team members to provide a welcoming, informative, and memorable experience for Bible Impact Experience guests.
• Serve as an on-site point of contact for hospitality vendors and deliveries.
• Assist the Learning & Development Group with assigned projects, tasks, or events, as needed.

Skills Needed to Succeed

• Effective at multi-tasking, time management, and follow up to meet committed timelines.
• Excellent verbal, written, and interpersonal communication skills to foster relationships and partnerships.
• Ability to self-motivate, take initiative, make independent decisions, and solve problems.
• Strong guest relations and hospitality skills.
• High School Diploma or GED.
• 1+ years of related work experience.

Benefits We Offer

• Paid parental leave, including maternity, paternity, and adoption leave.
• Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
• Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
• Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
• Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
• Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
• Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!
• $160 annually in development dollars for team members to invest in their professional growth.
• Casual dress and work environment.
• And much more!

Our Beliefs, Culture, and Commitment to Diversity

At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.