Global Total Rewards Expert

11 Minutes ago • 5 Years +

Job Summary

Job Description

Manychat helps creators and businesses automate conversations on various platforms like Instagram and WhatsApp, serving over 1.5 million customers globally. They are seeking a Global Total Rewards Expert to join their People Team. This role involves leading the strategy, development, and execution of global compensation and benefits programs. The ideal candidate will design and manage data-informed, compliant offerings aligned with the company's Total Rewards framework, ensuring programs reflect company culture and employee value.
Must have:
  • Own and evolve Total Rewards strategy, aligning with feedback, values, goals, and benchmarks
  • Be the owner of compensation philosophy and policy, ensuring transparency, fairness, and competitiveness
  • Run, support, and improve recurring compensation review cycles, including process design and analytics
  • Conduct regular salary and benefits benchmarking to ensure top employer status
  • Lead implementation and management of global benefits platform
  • Create and maintain internal communication materials for employee understanding of benefits
  • Evaluate effectiveness of current benefits, measure utilization, and propose enhancements
  • Manage the benefits budget across countries and functions
  • Research, design, and implement new benefits reflecting company values and employee needs
  • Collaborate with People Operations, Finance, Legal, HRA, and Internal IT for seamless operations and compliance
Good to have:
  • analytical mindset
  • passion for creating exceptional employee experiences through Total Rewards
  • self-starter with a solution-focused, ownership-driven attitude
  • excellent project management
  • prioritization skills
  • organizational skills
  • great communication skills
  • attention to detail
  • strong sense of aesthetics
  • ability to thrive in a fast-paced, evolving environment
Perks:
  • Hybrid onboarding
  • Relocation support for family
  • Comprehensive health insurance for employee and family
  • Professional development budget for conferences, online courses
  • Flexible benefits package
  • Hybrid work options
  • Generous leave options
  • In-office perks including free meals and snacks
  • Company-funded sport activities
  • Annual offsites
  • Team-building events

Job Details

WHO WE ARE 🌍

We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE'RE LOOKING FOR 🌟

You know that thoughtful, well-built benefits do more than check a box. They show people they’re valued. If shaping scalable Total Rewards programs that truly reflect a company’s culture sounds like your kind of work, we might have something for you!

We’re looking for a Total Rewards Expert to join our People Team and lead the strategy, development, and execution of our global compensation and benefits programs. You’ll design and manage meaningful, data-informed, and compliant offerings aligned with our Total Rewards framework.

Let’s build something meaningful together!

WHAT YOU'LL DO 🚀

  • Own and evolve our Total Rewards strategy, aligning it with employee feedback, company values, business goals, and market benchmarks.
  • Be the owner of our compensation philosophy and policy — ensuring it’s transparent, fair, competitive, and built on shared success and personal performance.
  • Run, support, and continuously improve our recurring compensation review cycles, including internal process design, analytics, stakeholder alignment, and manager enablement.
  • Conduct regular salary & benefits benchmarking, both internally and externally, to ensure Manychat remains a top employer in all locations.
  • Lead the implementation and management of our global benefits platform.
  • Create and maintain internal communication materials: guidelines, articles, FAQs to support employee understanding and use of benefits.
  • Evaluate the effectiveness of current benefits, measure utilization, and propose enhancements.
  • Manage the benefits budget across countries and functions.
  • Research, design, and implement new benefits that reflect Manychat values and meet employee needs — helping our team live active lives, connect beyond office walls, and feel supported.
  • Collaborate closely with People Operations, Finance, Legal, HRA, and Internal IT to ensure seamless operations and legal compliance.

TO SHINE IN THIS ROLE đź’Ą

You’ll need:

  • 5+ years of experience designing, managing, and scaling compensation and benefits in international, distributed teams.
  • Strong knowledge of global compensation and benefits structures, policies, tools, and compliance.
  • Proven experience in building and evolving comp review cycles.
  • Analytical mindset with passion for data and impact-driven solutions.
  • Passion for creating exceptional employee experiences through Total Rewards.
  • Self-starter with a solution-focused, ownership-driven attitude.
  • Excellent project management, prioritization, and organizational skills.
  • Fluent English. Additional languages are a plus.
  • Great communication skills, attention to detail, and a strong sense of aesthetics.
  • Ability to thrive in a fast-paced, evolving environment.

WHY YOU’LL LIKE IT HERE 🤩

  • From Day One, you’ll feel part of a team who values openness and collaboration — and genuinely cares.
  • Your actions shape what’s next, building the future of conversational marketing on a global scale.
  • From continuous learning to exciting new projects, we make sure you have what you need to succeed.
  • You’ll have the freedom to create, experiment, and bring your ideas to life, because we know you’ve got this.

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

  • 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
  • đź’™ Comprehensive health insurance for both you and your family.
  • 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
  • đź«¶ Flexible benefits package to tailor perks that matters most for you.
  • 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
  • 🍽️ In-office perks, including free meals and snacks.
  • 🤝 Company-funded sport activities, annual offsites and team-building events.

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