Head of Martech

13 Hours ago • 8 Years +

Marketing

Job Description

Schbang is seeking a Head of Martech to define and architect CRM and marketing technology strategies for enterprise clients. This role involves leading end-to-end CRM and marketing automation implementations, integrating platforms like HubSpot, Salesforce, Zoho, and Oracle, and driving adoption of automation tools such as WebEngage, MoEngage, Braze, and Customer.io. The Head of Martech will also lead, mentor, and grow a team, establish best practices, and act as the client-facing lead for strategic and technical discussions, collaborating with internal tech, design, and strategy teams.

Good To Have:

Experience delivering CRM solutions across BFSI and Retail clients.

Must Have:

Define and architect CRM and marketing technology strategies.
Lead end-to-end CRM and marketing automation implementations.
Integrate and manage platforms like HubSpot, Salesforce, Zoho, Oracle.
Drive adoption of automation tools (WebEngage, MoEngage, Braze, Customer.io).
Lead and mentor a team of CRM and automation specialists.
Act as client-facing lead for strategic and technical discussions.
8+ years of experience in CRM strategy and marketing automation.
Strong leadership, communication, and stakeholder management skills.

Add these skills to join the top 1% applicants for this job

team-management

cross-functional

oracle

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marketing-automation

salesforce

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About Us

Schbang, established in 2015, is a Creative, Media, Technology Transformation company with offices across Mumbai, Bangalore, Delhi-NCR, London, UK, Amsterdam and Stockholm. With a team of 1200+ members, it delivers growth-driven end-to-end solutions across creative development, strategic advisory, film production, web, design, content, data science, and media planning & buying verticals. It is also a valued Google Premier Partner, Adobe, Hubspot, MoEngage, Shopify, ONDC, and Zoho Premium Partner. It has featured as a LinkedIn Top 25 start-up in 2018 and 2021 and on the Financial Times’ 450 High Growth Companies in the Asia Pacific List. In the last few years. Schbang has created some exciting and award-winning digital work for brands like Jio, Britannia, Fevicol, Ultratech, Skybags, Bridgestone, Castrol, Jockey, Domino's, Dabur, Philips, Nikon and many more brands.

Job Description

Key Responsibilities

MarTech Strategy & Architecture
Define and architect CRM and marketing technology strategies for enterprise clients.
Translate client business objectives into CRM journeys covering segmentation, lead scoring, nurturing, and lifecycle automation.
Delivery & Implementation
Lead end-to-end CRM and marketing automation implementations.
Integrate platforms such as HubSpot, Salesforce, Zoho, Oracle, and others.
Drive adoption of automation tools like WebEngage, MoEngage, Braze, Customer.io, ensuring seamless execution.
Leadership & Team Management
Lead, mentor, and grow a team of CRM managers, analysts, and automation specialists.
Establish SOPs, frameworks, and delivery best practices to scale martech operations.
Client Engagement & Collaboration
Act as the client-facing lead, handling both strategic and technical discussions.
Partner with internal tech, design, and strategy teams for successful cross-functional delivery.

Desired Skills & Experience

8+ years of hands-on experience in CRM strategy and marketing automation.
Proven expertise with HubSpot, Salesforce, Zoho, Oracle, or similar enterprise CRM platforms.
Strong exposure to automation tools like WebEngage, MoEngage, Braze, or Customer.io.
Demonstrated success in delivering CRM solutions across multiple clients (BFSI and Retail preferred).
Ability to lead client conversations with a balance of strategic vision and technical depth.
Strong leadership, communication, and stakeholder management skills.