Head of QA/QC
Job Summary
Job Description
The Head of QA/QC will be responsible for overseeing quality control and quality assurance for Sika India. This includes monitoring and analyzing the performance of quality assurance across all manufacturing locations to ensure the delivery of high-quality products and services that meet customer expectations. The role involves leading the quality control team, conducting audits, achieving defined quality KPIs, ensuring compliance with the QMS and ISO9001 requirements, maintaining the Sika Management System (SMS), cooperating with regional QA for ISO certification, supervising inspections, ensuring the implementation of the APAC QA Roadmap, preparing and monitoring quality assurance plans, training quality personnel, managing customer complaints, ensuring equipment calibration, leading BIS related activities, supporting the development of new packaging materials, implementing statistical process control, and maintaining data hygiene.
Must have:
- Overseeing Quality Control and Quality Assurance for Sika India.
- Monitoring and analyzing the performance of quality assurance.
- Leading the quality control team members.
- Conducting audits, achieving defined quality KPIs.
- Ensuring compliance with QMS and ISO9001.
- Supervising incoming and finished product inspections.
- Implementing APAC QA Roadmap.
2 skills required
Job Details
- Responsible for Quality Control and Quality Assurance for Sika India.
- Monitors and analyses the overall performance of quality assurance in all manufacturing locations as well as tollers in order to be the leader in providing quality products and services that meet or exceed the expectation of our customers.
- Provides leadership and guidance to the quality control team members in areas of Quality Management certifications, Nonconformance management and root cause analysis
- Leads audits (such as Cross-site PCP, quality and EHS audit etc.) to assess the effectiveness and efficiency of the internal controls in daily processes as well as compliance with company and business guidelines
- Responsible for achieving defined quality KPIs
- Ensure compliance and adherence to QMS and Internal audit system to meet ISO9001 requirements; driving ISO 9001: 2015 certification process for new plants including establishing Quality Management System
- Maintains and keeps up to date the Sika Management System (SMS) with support of various Process Owners
- Cooperate with regional QA to plan and implement ISO Matrix certification as multi-site assessment for relevant ISO standards
- Ensuring quality policies & procedures are being followed in line with the Quality Manual of the company.
- Supervising incoming RM inspection, Intermediate and Finished products Inspection & Testing activities of all factories & ensuring the adherence to the product specification and standard.
- Ensures local implementation of APAC QA Roadmap
- Preparation & monitoring of quality assurance plans, procedures & other documentation of all factories.
- Ensuring training and development of quality management, quality assurance and quality control personnel.
- Ensures proper implementation of Sales Force claim module to support customer complaints & claims handling
- Ensures quality control equipment are calibrated in all five factories.
- Leads BIS related testing and licensing activities.
- Supports development of new packaging material in coordination with marketing services.
- Implements statistical process control to monitor quality deviations and advises proactive actions
- Implement and maintain data hygiene of quality records in ERP system
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