Head of Risk, Fraud & AML (UK&I)

6 Minutes ago • All levels
Risk Management

Job Description

As the Head of Risk, Fraud & AML (HoRFA) for the UK and Ireland markets, you will lead a dynamic and collaborative team, driving compliance excellence and optimising risk and fraud to protect the business while enhancing customer experience. This role involves leading and developing a large, high-performing, multi-discipline team, coaching leaders, and fostering a strong culture. You will define strategic priorities, support product and process development, including automation, and work on impactful projects like creating a strategic and operational roadmap. You'll partner with various departments, blending expertise in risk, fraud, and AML with leadership in the online gambling industry.
Good To Have:
  • Familiarity with UK Gambling Commission requirements
  • Hands-on experience with AML/fraud monitoring tools, case management systems, and data analytics platforms (e.g., SEON, Tableau, JIRA, Zendesk)
  • Experience implementing new technologies & process optimisation within AML & Fraud environments
Must Have:
  • Lead the risk, fraud & payment (RFP) and AML teams, managing team leaders to drive performance
  • Encourage a strong team culture of continuous learning, development, skill enhancement and career growth
  • Lead the development of RFP and AML strategic priorities, objectives and deliverables, taking full ownership of execution
  • Support the Ops Director and leadership team with wider UK operational strategy development
  • Drive a culture of compliance within the RFP and AML teams and across wider UK Ops
  • Work with the Ops Director, Head of Compliance and MLRO to ensure regulatory requirements and AML/CTF legislation is adhered to
  • Build and manage relationships with key stakeholders and departments, as well as service providers
  • Drive innovation and continuous improvement throughout teams and processes with a particular focus on automation
  • Support product and tech teams to identify, implement and maintain effective and cost efficient tools for RFP and AML
  • Use data analytics to improve performance reporting and drive data-driven decision making
  • Lead budget planning for the RFP and AML teams, ensuring resource allocation aligns with strategic priorities
  • Stay ahead of emerging trends, financial crime and AML risks, and regulatory changes
  • Significant leadership experience in AML, Fraud, Risk and/or Payments within online gambling, fintech, or financial services sectors
  • Strong knowledge of AML and fraud regulatory and legislative requirements and financial crime frameworks
  • Proven track record of defining and executing compliance/risk strategies in a regulated environment
  • Demonstrated ability to manage teams, coach leaders, and foster a culture of growth and accountability
  • Strong analytical skills, including experience with data-driven decision making
  • Excellent stakeholder management, communication, and influencing skills
  • Ability to balance compliance obligations with delivering a strong customer experience
Perks:
  • Hybrid working - 3 days per week at the office, with flexibility for 2 days at home
  • Workation – Take your job on an adventure for up to 4 weeks per year (T&Cs apply)
  • 28 days of paid leave, plus all public and bank holidays in England
  • Pension contributions matched up to 6%
  • Comprehensive BUPA healthcare coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments
  • £250 annual wellbeing allowance
  • Complimentary snacks and drinks, as well as breakfasts and lunches on a weekly basis
  • Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for social activities
  • Up to 6 months of full pay for maternity leave
  • Cycle-to-work scheme and gym discounts
  • Work in newly renovated offices at Tailors Corner, 2-minute walk from Leeds Train Station

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Description

ABOUT THE ROLE

As the Head of Risk, Fraud & AML (HoRFA) for the UK and Ireland markets, you will lead a dynamic and collaborative team dedicated to driving compliance excellence and optimising risk and fraud to protect the business, while enhancing the customer experience. This position is an opportunity to lead and develop a large, high performing, multi-discipline team across multiple locations, coaching and developing leaders and driving strong culture and engagement. You will define and drive strategic priorities, support product and process development, including automation, while enhancing the customer experience. In this role, you’ll work on impactful projects, from creating a strategic and operational roadmap in collaboration with the UK&I Operations Director. You'll partner with stakeholders across various departments, including Compliance/AML Governance, and the Product, Tech and Data teams, ensuring seamless communication and alignment. This is a rare opportunity to blend expertise in risk, fraud and AML with leadership in a rapidly evolving online gambling industry.

If you’re passionate about risk, fraud and AML, thrive in a fast-paced environment, and have a talent for leadership and innovation, this role offers a unique chance to shape the future of operations in a fast growing, well recognised brand within the iGaming industry.

YOU WILL BE RESPONSIBLE FOR:

● Team Leadership and Development: Lead the risk, fraud & payment (RFP) and AML teams managing team leaders to drive performance. Encourage a strong team culture of continuous learning, development, skill enhancement and career growth.

● Strategy development and execution: Lead the development of RFP and AML strategic priorities, objectives and deliverables, taking full ownership of execution. Support the Ops Director and leadership team with wider UK operational strategy development.

● Compliance culture: Drive a culture of compliance within the RFP and AML teams and across wider UK Ops. Work with the Ops Director, Head of Compliance and MLRO to ensure that regulatory requirements and AML/CTF legislation is adhered to and upcoming changes are effectively implemented into the teams.

● Relationship Management: Build and manage relationships with key stakeholders and departments in the organisation, as well as service providers, to achieve collective goals and deliver on strategic projects and initiatives.

● Innovation, Continuous Improvement and Automation: Drive innovation and continuous improvement throughout teams and processes with a particular focus on automation.

● Product Management: Support product and tech teams to identify, implement and maintain the most effective and cost efficient tools for RFP and AML, such as fraud monitoring and open banking tools.

● Data analytics: Use data analytics to improve performance reporting and drive data-driven decision making. Work with internal and external stakeholders to ensure data is optimised around areas such as transaction monitoring and risk algorithms.

● Budget Planning and Resource Allocation: Lead budget planning for the RFP and AML teams, ensuring resource allocation aligns with strategic priorities.

● Knowledge and Expertise - Stay ahead of emerging trends, financial crime and AML risks, and regulatory changes, ensuring proactive adaptation of strategy and focus areas.

OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

Essential:

● Significant leadership experience in AML, Fraud, Risk and/or Payments within the online gambling, fintech, or financial services sectors.

● Strong knowledge of AML and fraud regulatory and legislative requirements and financial crime frameworks.

● Proven track record of defining and executing compliance/risk strategies in a regulated environment.

● Demonstrated ability to manage teams, coach leaders, and foster a culture of growth and accountability.

● Strong analytical skills, including experience with data-driven decision making.

● Excellent stakeholder management, communication, and influencing skills.

● Ability to balance compliance obligations with delivering a strong customer experience.

Desirable:

● Familiarity with UK Gambling Commission requirements.

● Hands-on experience with AML/fraud monitoring tools, case management systems, and data analytics platforms (e.g., SEON, Tableau, JIRA, Zendesk).

● Experience implementing new technologies & process optimisation within AML & Fraud environments.

WHO WE ARE

At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.

BENEFITS

● Hybrid working - 3 days per week at the office, with flexibility for 2 days at home

● Workation – Take your job on an adventure with our Workation benefit for up to 4 weeks per year (T&Cs apply).

● Plenty of time to recharge – 28 days of paid leave, plus all public and bank holidays in England.

● Invest in your future – We match pension contributions up to 6%.

● Comprehensive healthcare – BUPA coverage, including pre-existing conditions, plus a cashback plan for dental, optical, and other treatments.

● Wellbeing allowance – £250 annual allowance for you to invest in your health and wellbeing (T&Cs apply).

● A great workplace experience – Talented colleagues, complimentary snacks and drinks, as well as breakfasts and lunches on a weekly basis

● A social culture you’ll love – Regular opportunities to attend sporting events throughout the year, plus a quarterly team budget for even more fun.

● Support for growing families – Up to 6 months of full pay for maternity leave.

● Stay active & save money – Cycle-to-work scheme and gym discounts to keep you moving.

● Work in style – at our newly renovated offices at Tailors Corner are just a 2-minute walk from Leeds Train Station.

● And there’s more… We’ll share even more perks related to your role when you chat with our Talent Acquisition team!

JOIN US!

In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!

Would you be a good fit for the Leo Pride - give us a roar!

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