HR & Operations Generalist

Overview

We are seeking a proactive and experienced HR & Operations Generalist to join our team on a 6-month fixed-term contract, providing dedicated support to our APAC region. This standalone role is ideal for a self-motivated HR professional with broad exposure across both HR and operational functions.

The successful candidate will take ownership of key areas within the employee lifecycle, including onboarding, employee relations support, office management, and assisting with recruitment processes. You will play a pivotal role in fostering a positive workplace culture and ensuring smooth day-to-day operations.

This role requires a confident communicator who can respond effectively to HR and Ops queries at all levels of the organisation from individual team members to senior leadership while promoting best practice and consistency across the business.

Responsibilities

• Office Management
• Supporting on people and culture initiatives
• Managing the employee lifecycle (including issuing of offers, contracts and leaver confirmation)
• Managing the induction of new joiners (including arrangements for ‘The Perfect First Day’)
• Administer employee review process (including probation & annual reviews) & prepare team trackers
• Supporting the recruitment activity between hiring managers and recruitment agencies
• Supporting with monthly payroll, sending central HR monthly payroll changes
• Ensure employee personnel records and HR information system are up to date and accurate
• Support with processing & onboarding of freelancers
• Support with HR projects and any adhoc duties within the HR function
• Managing HRIS tool and ensuring information is update to date and accurate
• Being the first point of contact for HR queries, escalating to HR Director when needed
• Supporting with HR auditing when necessary
• Managing the storage and filing of all employment contracts and change letters
• Providing monthly HR stats to HR Director and Senior Management team when needed
• Booking and recording of training employee training activates
• Managing our internal wellbeing programme
• Contributing to future HR initiatives when required

Key Skills

• Minimum 2 years’ experience as a HR administrator or assistant
• Experience gained within the marketing, media agency sector
• Good knowledge of UK employment law and HR best practice
• Ability to work in a fast-paced environment and react quickly and efficiently
• Excellent interpersonal, written and verbal communication skills
• Comfortable to support with any ad hoc duties as required by the company
• Meticulous attention to detail
• Pro-active and self-motivated
• Excellent planning and organisation skills to meet deadlines
• Proficient in the use of MS Office applications, email and the Internet
• Proficient in the use of social media for business purposes
• A good working knowledge of HR information systems
• Team player with the gravitas to liaise at all levels
• Ability to work autonomously and flexibly