Insurance Claims Handler Trainee

We are seeking a talented individual to join our Claims team at Marsh. This role will be based in Porto or Lisbon. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be joining a dynamic team that supports the risk business, handles and evaluates claims related to one of our international accounts, and provides quality service as a Marsh representative.

You will receive training and mentorship to learn the ins and outs of the insurance industry, including the day-to-day operations of our company. You will work closely with experienced professionals to develop the skills necessary to support the growth and success of our business.

We will count on you to:

• Work directly with various Marsh's national and/or international accounts;
• Evaluate claims related to Liability and Property;
• Follow up proceedings in order to cover, decline or ask for more documentation in order to re-evaluate;
• Reply to standard customer inquiries regarding the products and services the Company offers;
• Answer, document and monitor call center calls, emails and transactions;
• Track client and claim information and logs client data in spreadsheets to assist with monitoring claim activity.

What you need to have:

• Degree in Law;
• Have a detail oriented and organized profile;
• Good verbal and written communication skills in English (at least B2);
• Good knowledge of Microsoft tools.

What makes you stand out?

• Be an analytical tasks oriented profile;
• Good team player;
• Have a sharp critical thinking and opinion, being able to question why;
• Emotional intelligence skills.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.