Junior Executive, Retail (Operations) - Sibu (Sarawak)

7 Minutes ago • All levels

Operations

Job Description

This role involves managing and monitoring daily retail operations across East Malaysia, leading problem-solving, and making data-driven decisions to improve efficiency. The Junior Executive will collaborate with other departments, test new operational processes, and manage relationships with retail partners to drive sales growth and ensure partner satisfaction.

Good To Have:

Other language skills.

Must Have:

Manage and monitor daily retail operations across East Malaysia.
Lead problem-solving activities for Retail operations.
Make data-driven decisions to improve operational efficiency.
Collaborate with other departments to set up standard operating procedures.
Test new operational processes on new services.
Manage and maintain relationships with Retail partners within East Malaysia.
Drive sales growth and ensure partner satisfaction.
Diploma/Bachelor Degree in any field.
Good communicator in both written & oral English.
Prior experience with data-driven analysis using Excel and visualisation tools.
A strong sense of ownership in roles and scopes.

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Job Responsibility

Manage and monitor daily operations of Retail services across East Malaysia.
Lead problem-solving activities. Be the go-to person for Retail operations in East Malaysia.
Make decisions and execute plans based on performance data to improve operational efficiency such as turnaround time, quality or cost efficiency based on the operational standards.
Collaborate with other department (eg. Customer Service, Key Account Manager, Warehouse) to follow up, and if required, set up standard operating procedures.
Test new operational processes on new services.
Manage and maintain relationships with the Retail partners within East Malaysia.
Drive sales growth, ensure partner satisfaction and facilitate effective communication between the company and its partner.

Requirements

Diploma/Bachelor Degree in any field.
Fresh graduates are encouraged to apply
Personable and a good communicator in both written & oral English. Other language skills will be a plus.
Self-starter with good initiative, and persistence to see us through this challenge
Extremely proactive, organised and responsible
Prior experience with performing data-driven analysis into operation using Excel and visualisation tools (eg Metabase, Redash)
A strong sense of ownership in his/her roles and scopes

Working days : Monday to Saturday

Working Hours: 9am-6pm OR 12pm-9pm.

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