Learning Operation Specialist II

2 Months ago • 7-10 Years • Operations

Job Summary

Job Description

The Learning Operations Manager will lead the operational strategy and execution of learning programs, with a strong focus on managing the Learning Management System (Skilljar). This role will be responsible for ensuring the efficient delivery, tracking, and optimization of learning and development initiatives across the Product Innovation & Design team. The role involves overseeing daily operations and logistics for learning programs, collaborating with various teams, establishing processes, using JIRA, and monitoring KPIs. The manager also needs to administer and optimize the LMS, provide stakeholder support, and generate and analyze data to improve learning programs. The candidate must balance technical skills, problem-solving, and interpersonal skills.
Must have:
  • Manage LMS including user, course creation, and maintenance.
  • Proficient in LMS platforms like Skilljar, Workday, etc.
  • Generate and analyze learning data.
  • Strong analytical and communication skills.
Good to have:
  • Experience with SCORM and xAPI.
  • Bachelor’s degree in Education, Information Technology, or related field.
  • Ability to manage multiple priorities in a fast-paced environment.
Perks:
  • Competitive compensation
  • Generous stock options
  • Medical Insurance coverage
  • Work with some of the brightest minds

Job Details

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

" Internally this position is titled Design Operation Specialist II "

 

Job Description

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. 

Key Responsibilities

The Learning Operations Manager will lead the operational strategy and execution of learning programs, with a strong focus on managing our Learning Management System (Skilljar). This role will be responsible for ensuring the efficient delivery, tracking, and optimization of learning and development initiatives across the Product Innovation & Design team. 

 Learning Operations 

  • Oversee daily operations and logistics for corporate learning programs (instructor-led, virtual, e-learning, blended). 
  • Collaborate with instructional designers, HR, and business units to coordinate learning initiatives. 
  • Establish and optimize processes for training delivery, registration, reporting, and feedback collection. 
  • Use JIRA to coordinate cross-functional learning initiatives, manage timelines, and ensure delivery of training tied to product launches or compliance goals. 
  • Monitor key performance indicators (KPIs) related to learning effectiveness and compliance. 

 LMS Administration & Optimization 

  • Proficiency in managing the LMS, including user management, course creation, and system maintenance.  
  • Manage and maintain the LMS (Skilljar). 
  • Upload, test, and troubleshoot learning content, ensuring functionality and accessibility. 
  • Assign and track course completions, certifications, and compliance training. 
  • Customize the LMS interface, workflows, and reports to improve learner experience and meet business needs. 
  • Provide support and training to LMS users and stakeholders. 

 Stakeholder Enablement and Support 

  • Train and support stakeholders on LMS functionality and best practices. 
  • Deliver clear documentation, job aids, and helpdesk support for the platform. 
  • Serve as the go-to expert on the LMS roadmap, guiding prioritization and improvements. 

 Data & Reporting 

  • Generate and analyze learning data to inform decision-making and report on impact. 
  • Deliver reports and dashboards for stakeholders and recommend data-informed improvements to learning operations. 

Continuous Improvement 

  • Stay current on learning technologies and trends to enhance systems and learner engagement. 
  • Recommend tools or process improvements to increase efficiency and learning effectiveness. 

The Learning Operations Manager should come with experience in balancing technical acumen, problem-solving abilities, and interpersonal skills. They should be adept at troubleshooting technical issues, identifying and implementing improvements, and managing and integrating new technologies and features within the LMS. They must be able to work collaboratively with different teams to create a seamless learning experience for all. 

Skills and Experience

  • Bachelor’s degree in Education, Information Technology, Human Resources, or related field (Master’s preferred). 
  • 7-10 years in learning operations, HR, IT, or training program coordination, including LMS experience. 
  • Proficient in LMS platforms (e.g., Skilljar, Workday, SAP, Moodle, Docebo, TalentLMS, or similar). 
  • Strong analytical, project management, and communication skills. 
  • The ability to diagnose and resolve technical issues related to the LMS, such as user access problems, content loading errors, or integration glitches. 
  • Experience with SCORM, xAPI, and other eLearning standards. 
  • Ability to manage multiple priorities in a fast-paced environment.

Perks and Benefits

  • Competitive compensation 
  • Generous stock options 
  • Medical Insurance coverage 
  • Work with some of the brightest minds from Silicon Valley’s most dominant and successful Companies 

Similar Jobs

Hudl - Senior Scrum Master

Hudl

Omaha, Nebraska, United States (Hybrid)
1 Month ago
HHA Exchange - Project Manager, Payer Implementation

HHA Exchange

New York, New York, United States (Hybrid)
1 Month ago
Blink - Senior Manager, Product Design

Blink

Bellevue, Washington, United States (Hybrid)
1 Month ago
Enphase Energy - Field Service Technician - NorCal/ San Jose, CA (6 month Temporary Assignment)

Enphase Energy

San Jose, California, United States (On-Site)
2 Weeks ago
SimpliSafe - Senior Electrical Engineer

SimpliSafe

Boston, Massachusetts, United States (Hybrid)
3 Weeks ago
binance - Operations Specialist - Web3 Wallet

binance

Taipei City, Taiwan (Remote)
5 Months ago
Whatnot - Strategy & Operations Associate, Commerce

Whatnot

New York, United States (On-Site)
2 Months ago
Safari AI - Strategic Growth & Operations Manager (GTM Team)

Safari AI

Miami, Florida, United States (On-Site)
2 Months ago
comma.ai - Comma Operations Challenge

comma.ai

San Diego, California, United States (On-Site)
4 Weeks ago
hogarth - Operations Analyst

hogarth

State Of São Paulo, Brazil (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Cognite - Senior Academy Engineer

Cognite

Bengaluru, Karnataka, India (Hybrid)
8 Months ago
PwC - Risk Assurance Information Technology Trainee

PwC

Makati City, Metro Manila, Philippines (On-Site)
10 Months ago
Forescout Technologies  Inc  - Senior Buyer

Forescout Technologies Inc

Pune, Maharashtra, India (On-Site)
2 Months ago
160over90 - Director, Partnerships (Cricket)

160over90

Dubai, Dubai, United Arab Emirates (On-Site)
2 Months ago
Lilith games - Publishing Operations Manager (SLG)

Lilith games

Shanghai, China (On-Site)
2 Weeks ago
Shield AI - Director of Production (R3072)

Shield AI

Dallas, Texas, United States (On-Site)
2 Weeks ago
Canonical - Channel Marketing Manager

Canonical

United States (Remote)
2 Months ago
Blenheim Chalcot India - Finance Manager

Blenheim Chalcot India

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Paytm - Social Media & Content Manager

Paytm

Bengaluru, Karnataka, India (Hybrid)
2 Months ago
Britive - Enterprise Sales Development Representative

Britive

Boston, Massachusetts, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

seeking alpha - Junior Technical Product Manager – AI

seeking alpha

India (Remote)
3 Weeks ago
T systems - Data Scientist

T systems

Pune, Maharashtra, India (On-Site)
3 Weeks ago
Accenture - S&C GN - SC&O – SC Digital Oracle- Sr Manager

Accenture

Pune, Maharashtra, India (On-Site)
3 Weeks ago
Capgemini - Workato

Capgemini

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Capgemini - Machine Learning Engineer

Capgemini

Mumbai, Maharashtra, India (On-Site)
3 Months ago
Paytm - Sales Team Lead - Oil & Gas

Paytm

Thrissur, Kerala, India (On-Site)
5 Months ago
Workato - Senior Development and Demo Applications Administrator

Workato

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Trek - HR Payroll Coordinator

Trek

India (On-Site)
3 Months ago
Ion - Credit Analyst

Ion

Mumbai, Maharashtra, India (On-Site)
10 Months ago
Zscaler - Staff Machine Learning Engineer

Zscaler

Bengaluru, Karnataka, India (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Alpha Sense - People Operations Compliance Specialist

Alpha Sense

United States (Remote)
1 Month ago
UPF Industries  - Inventory Coordinator

UPF Industries

Riverside, California, United States (On-Site)
1 Year ago
vizrt - Revenue Operations Analyst

vizrt

Lisbon, Lisbon, Portugal (On-Site)
4 Months ago
SBM Management - Assistant Operations Manager - MIT

SBM Management

Cincinnati, Ohio, United States (On-Site)
3 Months ago
Tesla - Operations Specialist - Used Car Staging and Imaging

Tesla

Birmingham, England, United Kingdom (On-Site)
6 Months ago
ElevenLabs - Mobile Content & Strategy Operations

ElevenLabs

United States (Remote)
4 Months ago
DraftKings - Operations Associate

DraftKings

North Andover, Massachusetts, United States (On-Site)
3 Weeks ago
USE Insider - Management Trainee for Chief Revenue Officer | Revenue Operations Team

USE Insider

Istanbul, İstanbul, Türkiye (On-Site)
9 Months ago
Scout - Manager, Service Operations

Scout

Columbia, South Carolina, United States (Hybrid)
1 Month ago
Zamp - Founder's Office - Strategy & Operations Associate

Zamp

Bengaluru, Karnataka, India (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

About The Company

Bengaluru, Karnataka, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

United States (On-Site)

Pleasanton, California, United States (Hybrid)

United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Detroit, Michigan, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Tekion Corp

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug