Linguist

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

JD - Linguist at PhonePe

Ideal candidate:

We are on the lookout for a dynamic, passionate, and self-driven Malayalam language specialist who can help PhonePe create a positive experience by providing customer-centric localized content that includes, but is not limited to, brand & corporate communication, in-app content, support content, and so on. If you are able to multitask, work in a highly dynamic work environment,  and are eager to help us deliver a transparent and trusted regional experience to our end users, then send us your updated resume.

Responsibilities:

As a Malayalam language specialist, 

• Must read, write, and speak Malayalam & English at a fluent or native level, and must be familiar with the culture, media, and language of the target audience 
• Understand and localize English text into simple, customer-centric Malayalam content that is easily understood by the target audience
• Proofread localized Malayalam content, in case of agency support, for grammar, spelling, and punctuation accuracy, and most importantly, customer-centricity
• Complete all assigned tasks within stipulated/agreed-upon timelines with a keen focus on delivering high-quality content 
• Communicate openly and transparently with all stakeholders regarding task updates, progress, and challenges, if any
• Ability to analyze data, create reports, and gather insights will be an added advantage 

Required Skills: 

• Well-versed in Microsoft Excel, PowerPoint, Word, and popular Content Management Systems
• Good communication and interpersonal skills; ability to build strong professional relationships with multiple stakeholders/teams and influence without authority

Candidates with multilingual capabilities will be an advantage.

Key Qualifications:

• 2+ years experience in content writing/localization and a fair understanding of the digital payments space.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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