Netherlands CRM Executive

18 Hours ago • All levels • Account Management

Job Summary

Job Description

ComeOn Group, a leading iGaming company founded in 2008, is seeking a CRM Executive to join their team. This role is crucial for the day-to-day execution of CRM operational tasks, assisting the CRM Manager with campaign planning and results analysis. The executive will be responsible for writing copy, requesting creatives, updating website content, and executing customer communications across various channels like email, SMS, inbox, and pop-ups, ensuring all communications align with brand values and strategy. The position requires a proactive individual to manage automated activities and establish communication with central operations for campaign synergy. ComeOn Group offers a hybrid work model with vibrant offices and values diversity and merit-based assessment.
Must have:
  • Assist with monthly CRM campaign planning and results analysis
  • Coordinate campaign briefs and requests
  • Create engaging copy aligned with brand tone of voice
  • Update website content (text and resources)
  • Execute customer communications (email, SMS, inbox, pop-ups)
  • Manage and execute automated activities
  • Follow brand values and long-term strategy

Job Details

ComeOn Group in short:

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Operating more than 16 brands on its proprietary platform providing a secure, innovative and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.

The role:

This is a key role within the CRM team where the CRM Executive is responsible for the day-to-day execution of operational tasks as planned and agreed together with the CRM Manager, according to the brand vision and strategy. You will also be assisting with creating the monthly CRM campaign plan as well as following up on campaign results.

As a real doer, in this role, you will be writing copy, requesting creatives, ensuring the content of the market’s sites are up-to-date as well as executing and delivering customer communications through all targeted marketing channels (primarily email, SMS, inbox & pop-up).

Following the brand values, tone of voice and long-term strategy in all communication is of the essence in this role.

Responsibilities:

  • Assisting the CRM manager with creating the monthly CRM campaign plan as well as following up on results independently and together with the BI team.
  • Coordinating campaign briefs and requests within the team and/or to central teams according to agreed timelines.
  • Creating and publishing engaging copy according to the brand's tone of voice. The copy will be used for customer communication (onsite content, emails, banners etc) to encourage new and existing players to engage with the site and take part in promotions.
  • Updating content such as text and resources on the brand site.
  • Utilizing internal and third-party provider platforms to create campaign-specific pages and promotions. Ensure correct groups/segments/offers are used, that correct sections of the website are updated and that items are published/unpublished as per plans.
  • Managing and executing the brands’ communication delivery, accurately and as per given timelines. Responsibilities will include setting up, testing, sending, tracking and reporting on email, SMS, inbox & pop-ups.
  • Setting up and execution of automated activities (all lifecycle stages)
  • Assisting in the planning of upcoming campaigns.
  • Establishing solid communication channels to central operations to inform them about planned campaigns to ensure synergy.

At ComeOn, we have adapted a Hybrid Work model which means that we offer our employees an option to pick their workstation for the day. Want to work from the office a few days a week and some days from home? That’s totally fine with us! ComeOn is known for their inviting and vibrant offices that offer creative areas for collaboration and desk set-ups designed for a Hybrid Work model. When you visit one of our offices you will always be welcomed by a friendly face that will take good care of you. It’s our curiosity that drives our innovative business forward and we work hard in a run together spirit and we always make sure to top it up by having fun! You will not regret picking ComeOn as your next place of work.

At ComeOn Group we value diversity, and we take concrete action to ensure fairness in our recruitment process. We are committed to assess candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are. Want to know more about us just visit our website  or any of our social media channels to take a deep dive into our culture!


Want to know more about us just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in London, England, United Kingdom

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Account Management Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

London, England, United Kingdom (Hybrid)

Umeå, Västerbotten County, Sweden (Hybrid)

St. Julian's, Malta (On-Site)

St. Julian's, Malta (Hybrid)

St. Julian's, Malta (Hybrid)

St. Julian's, Malta (Hybrid)

St. Julian's, Malta (Hybrid)

View All Jobs

Get notified when new jobs are added by ComeOn Group

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug