Night Auditor

35 Minutes ago • All levels • Auditing

Job Summary

Job Description

Join a hotel within the Accor network, a group comprising over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. As a Night Auditor, you will ensure the smooth operation of the hotel during the night shift. This role involves managing front desk duties, performing financial reconciliations, and providing exceptional guest services. The ideal candidate should have strong attention to detail and excellent communication skills to foster a welcoming atmosphere for guests. Responsibilities include conducting nightly audits of financial transactions, managing front desk operations (check-ins/check-outs), addressing guest inquiries, maintaining a clean front desk and public areas, preparing reports, handling phone calls professionally, and assisting with administrative tasks.
Must have:
  • Conduct nightly financial audits
  • Manage front desk operations
  • Provide guest services
  • Prepare reports
  • Handle phone calls
  • Assist with admin tasks
Good to have:
  • Previous hotel experience
Perks:
  • Canteen
  • Company pension
  • Discounted or free food
  • Employee discount on hotels globally
  • Free parking
  • On-site parking
  • Transport links

Job Details

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Job Summary
The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during the night shift. This position involves managing front desk duties, performing financial reconciliations, and providing exceptional guest services. The ideal candidate will possess strong attention to detail and excellent communication skills, contributing to a welcoming atmosphere for all guests.

Responsibilities

  • Conduct nightly audits of financial transactions and ensure accuracy in reporting.
  • Manage front desk operations, including check-ins and check-outs.
  • Provide outstanding guest services by addressing inquiries and resolving issues promptly.
  • Maintain a clean and organised front desk area, along with hotel public space
  • Prepare reports for management detailing occupancy rates, revenue, and other key metrics.
  • Handle phone calls with professionalism and courtesy, ensuring a positive experience for callers.
  • Assist with any administrative tasks as required during the night shift.

Qualifications

Previous hotel experience is helpful, but not essential 

Additional Information

Join our team as a Night Receptionist where your efforts will contribute significantly to creating a pleasant environment for our guests!

Benefits:

  • Canteen
  • Company pension
  • Discounted or free food
  • Employee discount on hotels across the globe 
  • Free parking
  • On-site parking
  • Transport links

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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