Operations Executive

1 Month ago • 3 Years + • Operations

Job Summary

Job Description

The Ejecutivo de Operación role involves managing client decisions, reviewing insurance policies, and ensuring the timely and accurate processing of complex documents and information. The responsibilities include monitoring client decisions, reviewing insurance policies, maintaining client relationships, preparing basic policy reports, and ensuring timely document processing. The role also involves maintaining a basic understanding of relevant insurance legislation and contributing to the achievement of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Must have:
  • Bachelor's degree in Electrical or Mechanical Engineering
  • Minimum of 3 years of experience in a similar role
  • Proficiency in Microsoft Office Suite
  • Intermediate English skills
Good to have:
  • Experience with pivot tables and database management
  • Strong customer service and emotional intelligence skills
  • Punctuality and professionalism in all interactions
Perks:
  • Opportunities for professional development
  • Interesting work
  • Supportive leaders
  • Vibrant and inclusive culture
  • Variety of career opportunities
  • Benefits and rewards to enhance your well-being

Job Details

Company:

Marsh

Description:

Ejecutivo de Operación:

Estamos buscando un individuo talentoso para unirse a nuestro equipo de Operaciones de Seguros en Siniestros Daños. Este rol se basará en un entorno híbrido, requiriendo al menos tres días a la semana en la oficina del cliente ubicados en (Planta Tepetzingo, Morelos de Cementos Moctezuma). El Ejecutivo de Operaciónes desempeñará un papel crucial en la gestión de decisiones de clientes, revisión de pólizas y asegurando el procesamiento oportuno y preciso de documentos e información complejos.

Contaremos contigo para:

  • Monitorear decisiones de clientes y tareas administrativas.
  • Revisar pólizas de seguros y mantener relaciones con los clientes.
  • Buscar recursos según lo solicitado por los clientes y preparar informes básicos sobre las pólizas.
  • Asegurar la producción/procesamiento oportuno y preciso de documentos e información.
  • Mantener una comprensión básica de la legislación de seguros relevante y contribuir al logro de Acuerdos de Nivel de Servicio (SLA) y Indicadores Clave de Desempeño (KPI).

Lo que necesitas tener:

  • Una licenciatura terminada en Ingeniería Eléctrica o Mecánica.
  • Un mínimo de 3 años de experiencia en un rol similar.
  • Dominio de Microsoft Office Suite (Excel, Word, PowerPoint) y habilidades intermedias en inglés.

Lo que te hace destacar:

  • Experiencia con tablas dinámicas y manejo de bases de datos.
  • Fuertes habilidades de atención al cliente e inteligencia emocional, especialmente en el manejo de clientes complicados.
  • Puntualidad y profesionalismo en todas las interacciones.

Por qué unirte a nuestro equipo:

  • Te ayudamos a dar lo mejor de ti a través de oportunidades de desarrollo profesional, trabajo interesante y líderes de apoyo.
  • Fomentamos una cultura vibrante e inclusiva donde puedes trabajar con colegas talentosos para crear nuevas soluciones y tener un impacto en colegas, clientes y comunidades.
  • Nuestra escala nos permite ofrecer una variedad de oportunidades profesionales, así como beneficios y recompensas para mejorar tu bienestar.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Similar Jobs

Ruselle Investments - Human Resources Business Partner

Ruselle Investments

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Adtran - Services Engineer, Technical Support

Adtran

Huntsville, Alabama, United States (On-Site)
2 Months ago
Zeeco, Inc. - QA and Document Controller

Zeeco, Inc.

Mumbai, Maharashtra, India (On-Site)
8 Months ago
Tesla - Service Advisor

Tesla

London, England, United Kingdom (On-Site)
5 Months ago
Nintendo - Assistant Art Director

Nintendo

Redmond, Washington, United States (Hybrid)
1 Year ago
kaizen gaming  - BPO Operations Expert Advisor

kaizen gaming

Manila, Metro Manila, Philippines (Hybrid)
1 Month ago
bytedance - Senior Channel Operation Expert - Global Payment

bytedance

Singapore (On-Site)
6 Months ago
CharStudio - Operations Manager (Office Manager)

CharStudio

Lviv, Lviv Oblast, Ukraine (On-Site)
2 Months ago
GoTo Group - Area Operations Manager

GoTo Group

Tangerang, Banten, Indonesia (On-Site)
2 Weeks ago
beghou consulting - Associate Manager, Commercial Operations & Analytics

beghou consulting

Boston, Massachusetts, United States (Hybrid)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Sony Pictures Entertainment - Manager, Insights, Strategy & Analytics

Sony Pictures Entertainment

Culver City, California, United States (Hybrid)
1 Month ago
Playstation - IT Coordinator

Playstation

Santa Monica, California, United States (On-Site)
4 Weeks ago
Lionsgate - Coordinator, Digital Marketing

Lionsgate

Santa Monica, California, United States (On-Site)
2 Months ago
kaizen gaming  - Accounting Analyst

kaizen gaming

Buenos Aires, Buenos Aires, Argentina (Hybrid)
1 Month ago
Two Circles - Internship in Sports Marketing & Management Consulting, Cologne

Two Circles

Cologne, North Rhine-Westphalia, Germany (On-Site)
5 Days ago
beghou consulting - Associate Manager, Internal Communications

beghou consulting

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
CGS Carrers - Printer Operator - Night Shift

CGS Carrers

Fort Worth, Texas, United States (On-Site)
2 Days ago
DOTSOFT SA - International Proposal Manager

DOTSOFT SA

(On-Site)
6 Months ago
Aristocrat - Field Engineer I

Aristocrat

Oklahoma City, Oklahoma, United States (On-Site)
1 Month ago
Zeeco, Inc. - Quality Documenter

Zeeco, Inc.

Shanghai, China (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Mexico City, Mexico

Scopely - Lead Engineer

Scopely

Mexico City, Mexico City, Mexico (On-Site)
5 Months ago
Zscaler - Account Executive, Majors

Zscaler

Mexico City, Mexico (Remote)
1 Month ago
Scopely - Finance Manager

Scopely

Mexico City, Mexico (On-Site)
1 Month ago
luxsoft - Murex Support Engineer

luxsoft

Mexico (Remote)
1 Month ago
Fictiv - Financial Analyst / Financial Analyst - FP&A

Fictiv

Santa Catarina, Nuevo Leon, Mexico (On-Site)
1 Week ago
Global Business Travel - Software Engineer II - Salesforce

Global Business Travel

Mexico (On-Site)
4 Days ago
Mcdonalds - Software Engineer II - C++/C#

Mcdonalds

Mexico City, Mexico City, Mexico (On-Site)
5 Months ago
Zscaler - Account Executive, Commercial - Mexico

Zscaler

Mexico City, Mexico (Remote)
1 Week ago
Nagarro - Associate Director, Operations

Nagarro

Mexico (Remote)
8 Months ago
Mcdonalds - Software Engineer III - Android

Mcdonalds

Mexico City, Mexico (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Hawkeye Innovations - Match Operations Assistant

Hawkeye Innovations

London, England, United Kingdom (On-Site)
2 Months ago
Tesla - Delivery Operations Manager

Tesla

Vienna, Vienna, Austria (On-Site)
5 Months ago
Zones - Manager - NOC Operations

Zones

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Hawkeye Innovations - Match Operations Assistant - Molde

Hawkeye Innovations

Molde, Møre Og Romsdal, Norway (On-Site)
2 Months ago
ARENANET - Publishing Operations Specialist

ARENANET

Bellevue, Washington, United States (Hybrid)
1 Week ago
Dentsu - Commercial Operations Manager

Dentsu

Copenhagen, Denmark (Hybrid)
1 Month ago
BioFire - Inventory Manager 2

BioFire

Durham, North Carolina, United States (On-Site)
1 Month ago
bytedance - Time Sensitive Content Operation - Trust & Safety

bytedance

Tokyo, Japan (On-Site)
3 Months ago
Accenture - Learning Operations New Associate

Accenture

Mumbai, Maharashtra, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

Balearic Islands, Spain (Hybrid)

Sydney, New South Wales, Australia (Hybrid)

Charlotte, North Carolina, United States (Hybrid)

Mumbai, Maharashtra, India (Hybrid)

Lisbon, Lisbon, Portugal (Hybrid)

Birmingham, England, United Kingdom (Hybrid)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)

London, England, United Kingdom (Hybrid)

Norwich, England, United Kingdom (Hybrid)

View All Jobs

Get notified when new jobs are added by Marsh McLennan

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug