Operations Officer - Corporate Accounts

Company Description

Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

Job Description

• Manage corporate account applications, openings, and amendments within agreed SLAs and risk controls
• Handle insurance account setups, ensuring proper configuration of Policy Holder, EAM, and Operators
• Maintain accurate documentation and audit trails as per existing procedures
• Review and update departmental procedures in line with internal policies and regulatory changes
• Identify process improvements and support bank initiatives to achieve strategic objectives
• Handle customer queries and assist with audit-related activities
• Identify and report risk events through appropriate channels

Qualifications

• Strong understanding of back office operations in regulated banks, including AML/ATF requirements, EU Regulation, and banking privacy and data protection legislation
• Excellent verbal and written English; French and German considered an advantage
• Strong accuracy, attention to detail, and analytical skills
• Organisational skills with a flexible approach to work routines
• Self-motivated team player with strong communication skills

Additional Information

SQ2