Job Description
This role involves supporting the US-based Merchant Operations team by managing inbound support and reconciliation for eCommerce websites and warehouse channels. Responsibilities include creating digital packing slips in the warehouse management system, resolving stocking PO tickets, communicating with vendors via email and phone, and reviewing product condition (automotive products preferred). The ideal candidate possesses strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Experience with inbound/outbound calls is preferred. This is a fully remote position using cloud-based applications.
Good To Have:
- Automotive knowledge
- Inbound/outbound call experience
Must Have:
- Strong communication skills
- Detail-oriented
- Process adherence
- Fast-paced environment adaptability
- Basic Excel skills
- PC proficiency
Perks:
- Paid Time Off
- 100% Remote
- Training & Development
- Performance Bonus
Description
We are seeking a full-time Inbound Support & Reconciliation Specialist to work alongside our US-based
Merchant Operations team. This role will support our eCommerce websites and other warehouse
channels.
Responsibilities:
- Creating digital packing slips in our warehouse management system
- Solve Stocking PO tickets as assigned
- Send email communication to vendors as needed.
- Make outbound phone calls to vendors as needed.
- Automotive interest or knowledge is plus.
- You will be working with automotive products and reviewing the condition of the product.
We are a technology-focused team and our processes run through cloud-based applications and are fully
accessible through remote access.
Requirements
- Strong written and verbal communication skills.
- Detail oriented and has a high level of attention to detail
- Ability to learn and follow processes
- Ability to work in a fast-paced environment with tight deadlines and shifting priorities.
- Active listener and good team collaborator.
- Basic Microsoft Excel skills
- PC proficient
- Prior inbound/outbound phone call experience preferred
- Not required, but a plus: Knowledge of automotive parts
Technical Requirements:
- The ability to attend daily virtual meetings with our US-based team with video and audio
- capability.
- High-speed internet connection.
Location : Remote
Shift Timing : Monday – Friday 8:00AM-5:00PM EST
Benefits
- aid Time Off
- 100% Remote / Work From Home
- Training & Development
- Performance Bonus
Set alerts for more jobs like Operations Support Specialist
Set alerts for new jobs by cloudhire
Set alerts for new Operations jobs in Colombia
Set alerts for new jobs in Colombia
Set alerts for Operations (Remote) jobs
