Product Designer, Generative AI

AppleCare Digital is looking for a Product Designer to create new support experiences using generative AI in customer-facing support apps. The role involves designing AI solutions to improve customer experience, increase issue resolution across support topics, and help achieve business goals. The ideal candidate should be a proficient designer who is not afraid to explore the transformative potential of AI. This role requires a deep understanding of user-centered design principles and experience with designing AI-powered products. The designer will collaborate with cross-functional teams including engineers, product managers, and content strategists to deliver innovative and user-friendly support experiences.