About the team and the role:
You would be joining the Seller Experience organization which is at the heart of the overall marketplace. This team focuses on end-to-end digital experiences for our sellers, making it seamless to list, sell and grow a thriving business. Our product, engineering and design teams obsess over building best-in-class experiences our seller community loves.
The Product Manager of Listing Flows will be responsible for the complete vision and end-to-end execution of an experience across a key product area. This will include the listings experience for our C2C and B2C sellers globally. Develop and effectively champion a data-driven and market-informed product strategy that aligns to our corporate strategy and delivers tangible outcomes.
What You Will Do:
- Develop a compelling and iterative roadmap and launch plan that supports both our marketplace business growth goals and our seller success metrics
- Collaborate with senior leaders across the management team to align plans with partners in the core product, design and technology teams as well as within the teams across functions: analytics, marketing, operations, sales, and strategy
- Demonstrate a focus on listening to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements
- Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment
- Create processes and deliver with speed and clarity
- Practice a “decide and go” mentality across you and your team to prioritize and propel the process forward to hit our targets.
- Partner closely with Program Management to handle blockers and communicate dates and achievements
- Have a passion and strive to improve experiences, influencing a higher bar on quality
What you will accomplish:
- 3 - 5 years of experience building products, with a deep expertise in customer focused product management
- Experience handling complex, multi-phase strategic product(s) in parallel with the ability to lead matrix teams in a global context to success delivery and excellence
- Shown ability and in market examples of handling a product that drove significant impact for millions of end users globally
- Outstanding analytical attitude with a successful track of launching products with measurable impact on a global scale
- Sophisticated understanding in basic data analysis; able to "self-serve" and work with analytics partners to figure out tracking is needed, synthesize/report results, etc.
- Deep understanding of the product development lifecycle from planning through deployment; experience using test and validation frameworks throughout the product lifecycle. Experience in Agile/Scrum methodologies and working in Agile teams
- Experience working with design research and qualitative tools
- Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy
- Technical depth and a track record of building experiences for mobile apps preferred