Meta Reality Labs is on a mission to build the next computing platform by putting people at the center of emerging hardware and software technologies. We're looking for a Product Marketing Manager to lead lifecycle strategy for Wearables, focused on education, discovery feature discovery, retention and engagement. You'll partner closely with marketing & product to understand the key moments in the customer journey, and deliver valuable and effective communications across a mix of channels, including email, push, Meta View app, Ray-Ban Meta audio cues, and other Meta channels. In partnership with Data Science, you’ll identify key behavioral signals & accompanying customer experiences that increase retention & engagement. In partnership with the Software PMMs, you’ll develop frameworks and operational models to support feature launches, as well as on-going engagement with existing high value features. In this role, you’ll join a team of In-Market Wearables PMMs, working in service of accelerating the next phase of growth for Meta Wearables world wide.
Good To Have:- Product marketing, lifecycle marketing or CRM experience with strong track record of driving business growth
- Prior experience with Consumer Electronics & lifecycle strategy
- Prior experience working across a portfolio of products – comfort with projects that work across a multi-product portfolio and/or go deep on any on product
- Experience driving initiatives that have not been done before – setting goals, communicating a vision, bringing stakeholders along, facilitating cross-functional alignment, through execution, measurement and performance assessment.
- 7+ years professional experience in product marketing and/or technology
- MS/MBA degree or equivalent experience
Must Have:- 7+ years professional experience in product marketing, lifecycle marketing or CRM
- Experience developing lifecycle strategy from the ground up
- Experience leading projects that are highly cross functional in nature, and require both quantitative and creative, qualitative thinking
- Experience synthesizing qualitative and quantitative insights inform strategy
- Experience working with cross functional, matrixed teams with high degrees of ambiguity
- Effective communication skills (documents, presentations)
- Experience with global products, consumer tech or CPG brands that continuously evolve and need on-going customer education & lifecycle management
- BA/BS degree