Job Description
We are seeking a highly organized and detail-oriented Jira Specialist for a 4-month project with potential for a longer-term hybrid role. This position involves cleaning and restructuring the Jira backlog, supporting product teams, and implementing scalable agile practices. Key responsibilities include auditing and restructuring tickets, merging duplicates, archiving outdated items, writing new tickets and epics, and defining Jira usage standards. The role also entails supporting scrum meetings, acting as a second set of eyes for the Product Owner, translating ideas into user stories, and assisting with documentation and reporting within Jira or Confluence. The ideal candidate will have 2-4 years of experience in Agile environments, proven experience writing user stories and epics, and solid knowledge of Jira Software (Cloud) and backlog grooming best practices.
Good To Have:
- Experience supporting Product Owners
- Business Analyst background
- Familiarity with Jira automations
- Experience with Confluence documentation
- Interest in strategic or product-facing roles
Must Have:
- 2-4 years of experience in Agile environments
- Proven experience writing detailed user stories, epics, and bug tickets
- Solid knowledge of Jira Software (Cloud) and backlog grooming best practices
- Strong written and spoken English
- Ability to work independently and manage priorities
- Highly organized, analytical, and proactive
We’re looking for a highly organized and detail-oriented Jira Specialist to help us clean up and restructure our Jira backlog, while also supporting our product and leadership teams in implementing scalable agile practices. This role starts as a 4 months project but has the potential to grow into a longer-term hybrid role combining elements of Business Analyst, Scrum Assistant, and Product Owner support.
What You'll Do
- Clean & Organize Jira Backlog
- Audit and restructure existing tickets (epics, stories, bugs, tasks) for clarity, consistency, and relevance.
- Merge duplicates, archive outdated items, and ensure all backlog items align with agile best practices.
- Write new tickets and epics based on conversations with the Product Owner and understanding of historical context.
- Formalize Jira Usage Standards
- Help define and document standards for Jira ticket creation, formatting, and field usage.
- Collaborate with internal stakeholders to ensure the backlog supports smooth agile workflows.
- Scrum & Product Support
- Join scrum meetings as needed to monitor adherence to Jira ticket standards and provide updates.
- Act as a second set of eyes for the Product Owner: tracking updates, spotting issues in ticket quality, and escalating gaps.
- Translate conversations and ideas into actionable user stories or epics.
- Documentation & Reporting
- Help maintain high-quality documentation and dashboards within Jira or Confluence.
- Assist in maintaining Jira data integrity for reporting and planning purposes.
What We’re Looking For
- 2–4 years of experience working in Agile environments (Scrum preferred)
- Proven experience writing detailed user stories, epics, and bug tickets
- Solid working knowledge of Jira Software (Cloud) and backlog grooming best practices
- Strong written and spoken English level.
- Ability to work independently, manage priorities, and ask the right questions to move things forward
- Highly organized, analytical, and proactive, you like fixing messy systems and bringing structure.
Nice-to-Haves
- Experience supporting Product Owners or participating in PO activities
- Business Analyst background or experience in early-stage SaaS/startups
- Familiarity with Jira automations and Confluence documentation
- Interest in growing into a broader strategic or product-facing role
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