Project Manager

Description

Company Overview

As a leader in Lawful, Location and Data Intelligence, SS8 helps make societies safer. Our commitment is to extract, analyze, and visualize the critical intelligence that gives law enforcement, intelligence agencies, and emergency services the real-time insights that help save lives. Our high performance, flexible, and future-proof solutions also enable mobile network operators to achieve regulatory compliance with minimum disruption, time, and cost. SS8 is trusted by the largest government agencies, communications providers, and systems integrators globally.

Position Overview

We are seeking an experienced Project/Program Manager to lead complex software and service delivery projects for global telecom carriers and law enforcement agencies. This role requires strong project management expertise, technical understanding in networking/telecom, large system environments, and the ability to drive complex programs to successful customer outcomes.

Key Responsibilities:

Project Planning and Execution

• Lead cross-functional project teams in the successful deployment, integration, and acceptance of software products and services at customer locations worldwide.
• Develop and manage detailed project plans with clearly defined responsibilities.
• Identify and monitor project risks, develop mitigation plans, and communicate effectively with stakeholders.
• Manage the requirements lifecycle and ensure alignment with project goals.
• Create and manage project acceptance test plans based on deliverables.
• Control project scope and manage change requests.
• Conduct lessons learned sessions and follow up on action items.
• Support internal process improvements and initiatives.

Stakeholder Management & Communication

• Serve as the primary contact for customers and internal stakeholders.
• Conduct project meetings and maintain transparent communication on risks, actions, and status.
• Establish and drive tasks required for successful and timely project completion
• Review project Statements of Work prior to contract award.
• Collaborate with Engineering, Product Management, and Sales teams to ensure successful delivery.
• Provide management reports on a regular basis

Required Competencies & Skills

• Structured, logical, and well-organized with a proactive and solution-oriented mindset.
• Ability to manage multiple projects and drive them to successful completion.
• Strong technical understanding of product installations, integrations and issue resolution.
• Analytical skills to address complex problems and dependencies.
• Knowledge of complex network environments and telecom provider functions.
• Experience with documentation processes and tools.
• Effective communication across all organizational levels.
• Ability to work with global virtual teams.
• Understanding of the global carrier market and competitive landscape.
• Technical experience with Broadband IP, VoLTE, GSM, LTE, 5G, cloud platforms (AWS, GCP, Azure), and networking technologies.
• Ability to obtain and maintain a U.S. government security clearance is required; existing clearance preferred.
• Up to 40% travel may be required, depending on project phase (US or international).

Experience & Education:

• U.S. security clearance required or ability to obtain one.
• BA/BS degree; technology-related field preferred.
• 5+ years managing large-scale projects.
• Experience with telco network interception and mediation technologies is a plus.
• Experience with network-based Location Based Services is a plus.

Preferred:

• Experience working with telecom carriers and/or law enforcement agencies in project management or technical roles.
• Proficiency in additional languages (e.g., Spanish or Arabic) is a plus.
• Formal training in Project Management and/or PMP certification is a plus.
• Experience using Jira, Confluence, and Salesforce is beneficial.

Compensation & Benefits

The expected salary range for this position is $110,000 - $145,000 annually. Actual compensation will be determined based on the candidate’s skills, experience, and qualifications. We offer a comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid time off.

Equal Opportunity Statement

SS8 Networks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.