Sales Advisor (Galeria Północna)

WHAT WILL BE YOUR RESPONSIBILITIES

As a Sales Advisor, you will play a key role in providing customers with exceptional shopping experiences. You will support customers during their store visit and help them find suitable products, presenting our offer. By working in line with our values, you will contribute to both your own success and the company's success.

Your tasks will include:

• Sharing knowledge about fashion and products and supporting customers in making the best decisions.
• Collaborating with the team to provide exceptional service at every stage of the customer's store visit.
• Ensuring proper product condition and order on the sales floor.
• Assisting with store opening and closing.
• Building a positive brand image during customer interactions.
• Actively promoting the loyalty program – so that shopping is not only a pleasure but also a benefit for customers.

WHO YOU WILL WORK WITH

Our stores are the foundation of the company — it is there that customers directly experience our brand. As part of a dynamic store team, every position — from sales advisors, through department and store managers, to decorators and administrative-cash controllers — contributes to creating an inspiring and friendly atmosphere. By collaborating with other stores and the regional team, you will share insights and achieve common successes. Together with your team members, you will play a key role in helping customers feel confident and express their individuality through the latest trends and timeless styles. By building relationships with customers, we make fashion accessible and sustainable for everyone.

WHO IS A SALES ADVISOR

We are looking for people who...

• Enjoy helping others, are interested in fashion or retail – we will teach you everything else!
• Customer service experience, e.g., in the fashion, retail or related industry, will be welcome, but is not necessary.

And people who…

• Want to develop in dynamic and diverse teams where cooperation is key.
• Are communicative, creative, curious about working with new technologies in stores, motivated to learn and develop.
• Are flexible and action-oriented.
• Communicate fluently in Polish, also in contacts with customers and the team.

WHO WE ARE

H&M Group is a global company that combines strong fashion brands. Our goal is to show that exceptional design, affordable prices, and sustainable solutions can go hand in hand. We want fashion to be accessible to the widest possible group of people, which is why our customers are at the center of every decision we make.

We support the development of thousands of passionate and talented employees who are united by a common culture and values. Together, we want to use our strength, resources, and knowledge to shape a more inclusive and sustainable future for the fashion industry.

WHY YOU WILL LOVE WORKING WITH US

At H&M Group, we are proud to create an open and energetic workplace. We offer our employees attractive benefits and wide development opportunities worldwide.

• 25% discount for you and one close person on purchases across all H&M Group brands, both in physical stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
• H&M Incentive Program — HIP. Learn more about the program here.
• Employment contract.
• Initial and development training program.
• Occasional coupons and bonuses throughout the year.
• Bonuses for referring new employees.
• Access to the MyBenefit platform.
• Subsidy for sports passes.
• Subsidy for life insurance and private medical care.

JOIN US

Our uniqueness results from the combination of many factors — an inclusive culture based on cooperation, strong values, and development opportunities. However, it is primarily our employees who create the identity of the H&M Group.

We offer part-time work. Apply by sending your CV as soon as possible.

Take the next step in your career with us. Your journey starts here.

• Online Test

To effectively manage a large number of applications for the sales advisor position, we use an online test in the recruitment process. This means you will be asked to complete it as part of the application selection and candidate skill assessment process. Your answers will be analyzed using a tool that uses criteria previously established by the H&M Group. After completing the test, you will have the opportunity to share your feedback on it. If you encounter any difficulties, please contact recruitmentsupport@hm.com. For more information on how your personal data is processed, please refer to our Privacy Policy._

• We strive to make the recruitment process fair, just, and competence-based. Therefore, we kindly ask you not to attach a cover letter to your application.