Sales Operations - Senior Data Analyst

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

What's the opportunity?

Are you passionate about turning data into strategic insights? As a Senior Data Analyst, your work as an individual contributor will play a pivotal role in empowering our sales organization with clear, actionable insights that drive strategic decisions and business growth.

You will work closely with the sales teams and senior leadership to:

• Track, analyze, and interpret sales data to identify trends and provide clear, actionable recommendations to meet company objectives.
• Translate complex data into clear and concise reports.
• Design, build, and maintain key sales reports and dashboards, ensuring consistency and accuracy.
• Maintain accurate open pipeline and sales forecasts to support data-driven decisions.
• Partner with Sales Enablement to identify training opportunities.

As a trusted partner to sales leadership, you will be counted on to uncover key insights that drive positive change and find answers to the hard questions.

The ideal candidate is adept at translating complex data into actionable steps and clear insights, possesses strong analytical skills, and has a keen understanding of the SAAS industry.

Requirements

What will I be doing?

• Develop and maintain dashboards, reports, and visualizations to communicate key metrics.
• Identify trends, patterns, and anomalies in sales data to inform strategic decision-making.
• Conduct analyses to support sales initiatives, pricing strategies, and market expansion.
• Assist in the development and implementation of data-driven sales strategies.
• Provide monthly analysis and insights to internal stakeholders.
• Oversee the sales funnel and ensure that its always accurate and up to date.
• Collaborate with multiple levels in sales and marketing as well as cross functional teams such as finance and services.
• Partner with Sales Enablement to identify training opportunities.

What skills do I need?

Education & Experience  

• Bachelor’s degree in Business, Statistics, Data Science, or a related field.
• 8+ years of experience in sales data analysis, preferably in a SAAS or technology-focused company.
• Proficient in Salesforce and PowerBI for data visualization (Quicksight experience is a plus).
• Advanced proficiency in Excel and SQL for data manipulation and analysis.
• Deep understanding of Salesforce.
• Additional tech stack experience, such as Outreach and Zuora, is beneficial.
• Strong business acumen with a deep understanding of how sales organizations operate and scale.
• Proven expertise in tracking sales KPIs, analyzing trends, forecasting, and delivering insights to executive teams and leadership in a SaaS environment.
• Ability to adapt to evolving technologies and tools in the SAAS industry.

Competencies:

• Exceptional analytical skills with a meticulous focus on data accuracy, presentation, and process-driven insights.
• Ability to analyze large datasets, extract meaningful insights, and translate findings into actionable recommendations.
• Excellent verbal and written communication, presentation, and persuasion skills.
• Skilled at translating complex data into clear, impactful insights for non-technical audiences
• Experience collaborating and presenting findings to the executive team, leadership, sales teams, and cross functional departments.

Work Ethic  

• Team player with a proactive mindset, strong initiative, and a results-oriented approach.
• A strong sense of ownership and a proactive attitude, used to working independently without much oversight.
• Flexibility to adjust hours during critical business periods such as month-end, quarter-close, or year-end to ensure smooth operations.

Hours

• 13:30 – 22:30 pm IST

Why Zenoti?

• Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
• Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
• Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
• Attractive compensation. 
• Medical coverage for yourself and your immediate family. 
• Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
• Regular social activities, and opportunities to give back through social work and community initiatives. 

Join Zenoti and be a part of our mission to empower wellness businesses worldwide! 

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.