Business Advisory Associate

5 Minutes ago • 1-3 Years
Business Analysis

Job Description

This Business Advisory Associate role focuses on maintaining quality and service standards for Warranty Claims processing, ensuring adherence to Service Level Agreements. Responsibilities include investigating and verifying warranty claims using external resources, implementing operational efficiencies, and optimizing automotive supply chains through digitization. Candidates should possess mechanical knowledge of machinery/auto-components and strong decision-making skills for claim verification.
Must Have:
  • Maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement
  • Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision
  • Implement practices to improve operational efficiencies
  • Analyze, improve and optimize automotive supply chains to make them more effective, efficient and resilient through digitization
  • BE Automobile Graduate/Diploma with or without Automotive experience
  • BE Mechanical Graduate/Diploma with Automotive experience
  • Experience in Warranty /Auto Dealership

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Job Description

Skill required: Supply Chain - Automotive Supply Chain

Designation: Business Advisory Associate

Qualifications:BE/Diploma in Automobile

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision Implement practices to improve operational efficiencies Analyze, improve and optimize automotive supply chains to make them more effective, efficient and resilient through digitization.

What are we looking for? •Mechanical knowledge of machinery/auto-component Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision

Roles and Responsibilities: • BE Automobile Graduate/Diploma with or without Automotive experience • BE Mechanical Graduate/Diploma with Automotive experience • Experience in Warranty • Experience with Auto components • Interpersonal skills to deal with dealers, warranty engineers, etc • Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim • Expert level capability in use of desktop software (MS Office Suite, with focus on Excel) • Organized, timely, pro-active and highly productive • Strong written communication in English • Attention to detail and ability to multi-task • Experience in Warranty /Auto Dealership

Qualification

BE,Diploma in Automobile

Additional Information

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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