Sales Specialist

Primary Duties & Responsibilities

Key Tracking Documents as required by Customer

• Reporting and work with customer and sales to support customer supply chain 
• Manage backlog, forecast, bookings and short fall reports
• Take ownership of the inventory stored in hubs
• Study usage and develop tracking/communication vehicles for escalation as needed
• Analyze inventory trends 
• Interact with CM, VAR or module partners to ensure Coherent is positioned to maximize market share. 
• Works with factories on Customer needs vs. demand vs. material needs in factories
• Responsible for building relationships with key planners and buyers at CM
• Able to gain competitive information which helps plan and execute sales strategy
• Interfaces between Customer supply operations and Coherent Operations to handle critical expedites and supply chain issues.
• Trouble shooting all Customer inquiries and Order Administration 

NPI Backlog

• Work closely with PLMs, R&D and factories to ensure that the NPI backlog is always current and clearly communicated to customers.
• Work closely with customers to ensure that PO’s always reflect latest customization levels.
• Work with PLMs on allocation needs during NPI and Shortage periods.

MiniPIPs- Customer specific variants 

• Track MiniPIPs thru Agile, and expedite any delayed sign-offs.
• Interact with PLMs to ensure timely processing of MiniPIPs and Part Number requests.
• Develop working relationship with NPI PE’s in SNY and factories to 
• Be the central communication point for 1st article status and progress for Customer and Coherent
• Track and expedite as appropriate all ECOs and MCOs related to customer miniPIPs.
• Develop a tracking/communication vehicle, and update/distribute weekly.

Quality

• Track all RMAs 
• Develop a tracking/communication vehicle, and update/distribute weekly
• Work with Coherent RMA team to ensure that
• RMA Request information is complete and detailed.
• FV turn-around-time is met, or delays are communicated in advance
• FA turn-around-time is met, or delays are communicated in advance
• Produce the monthly DPPM reports from the Quality Data Base.

Pricing

• Ensure that Pricing for the current quarter and future quarters is correctly stored within Oracle 

Education & Experience

Typically requires a minimum of 2 years of related experience with a bachelor’s degree; or advanced degree without years’ experience; or equivalent work experience.

Prefer Associates degree with a minimum of 5 years of related Customer Service or Sales Administration experience

Skills

• Exceptional written and verbal communication, time management and interpersonal skills. 
• Hands on and very direct approach to problems 
• Ability to excel in a cross-organizational, cross-cultural team environment
• Ability to work with little supervision and to manage assigned tasks and projects effectively. 
• Ability to read, learn and analyze complex materials and processes for problems, research solutions in the public domain as well as creating/ developing innovative solutions
• Ability to leverage knowledge and experience and apply it to solve problems resourcefully
• Effectively manages multiple priorities and projects Proficient at Word, PowerPoint, Outlook and Excel
• Demantra is a plus! 

Working Conditions

Normal Office Conditions

Physical Requirements

• Must be able to remain in a stationary position, often standing or sitting for prolonged periods
• Must be able to communicate clearly and effectively with others to exchange information
• Constantly operates a computer and other office equipment

Safety Requirements

All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.

Quality and Environmental Responsibilities

Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.