Salesforce Engineering Manager (Salesforce Architect) - R01553989

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Role Overview

The Salesforce Engineering Manager leads cross-functional engineering teams to deliver scalable, high-quality Salesforce solutions. This role combines technical leadership, project management, and stakeholder collaboration to ensure Salesforce development aligns with business goals.

Key Responsibilities

1. Team Leadership & Management

• Lead and mentor a multidisciplinary team of Salesforce Developers, Admins, and QA Analysts.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Conduct performance reviews, provide constructive feedback, and support career development.

2. Technical Strategy & Execution

• Oversee the design, development, and deployment of Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and APIs.
• Ensure adherence to Salesforce best practices, coding standards, and secure development protocols.
• Guide architectural decisions and participate in peer reviews and technical design sessions.

3. Project & Delivery Management:

• Manage project timelines, resource allocation, and risk mitigation to ensure on-time delivery.
• Implement Agile methodologies including sprint planning, retrospectives, and daily stand-ups.
• Coordinate release management and DevOps processes using tools like Copado, Git, and Jenkins.

4. Stakeholder Collaboration:

• Partner with Product Managers, Designers, and Business Analysts to translate business requirements into technical solutions.
• Actively participate in discovery calls and architecture review meetings.
• Communicate technical concepts clearly to non-technical stakeholders.

5. Quality Assurance & Support:

• Oversee testing strategies including functional, regression, and automated testing.
• Support user acceptance testing (UAT) and troubleshoot production issues promptly.
• Maintain up-to-date documentation including ERDs, process flows, and architectural decisions.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 7+ years of software development experience, including 2+ years in a leadership role.
• Deep expertise in Salesforce platforms (Service Cloud, Sales Cloud, Experience Cloud, Health Cloud).
• Hands-on experience with Salesforce DevOps, CI/CD, and Agile delivery models.
• Strong understanding of microservices, relational databases, and APIs.

Preferred Skills & Certifications:

• Salesforce Certified Administrator / Advanced Administrator.
• Salesforce Certified Platform App Builder.
• Salesforce Certified Data Architect or Application Architect.
• Experience in financial services or healthcare domains is a plus.

Why should you apply for this role?

Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.

Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.