Senior Analyst - Client Managed Services - Rebase Services

Nasdaq is a vibrant and entrepreneurial company where everyone in encouraged to take initiative, challenge the status quo and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered.
Client Managed Services is part of Nasdaq (former Adenza) Client Services which has been providing Cloud clients with secure and reliable services around Calypso solution since 2008.
The Rebase Services team, composed of 32 subject-matter experts, plays a key role by assisting our Cloud clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso.
For that purpose, we build and execute a series of automated regression tests allowing to detect, analyze and remediate any reconciliation break.
Our clients and team are based around the globe and demand for Client Managed Services is growing fast.

Role Responsibilities -

As a Senior Analyst - Client Managed Services - Rebase Services, your focus will be developing and implementing software solutions. Besides working closely with your colleagues in Mumbai/Pune, you will also work closely with Nasdaq teams in other countries.

• Assist our clients in the context of a version upgrade                                    
• Work directly with customers to define the scope of automated regression tests based on the Client footprint (the functional coverage can be large: cross-asset, front-to-back, all modules)
• Build (or adapt to client needs) a suite of Test Scripts with our internal CATT tool                 
• Execute this suite of automated Test Scripts to perform regression testing          
• Communicate results, analyze issues detected, address them directly (when a configuration change is necessary for instance) or log appropriate ServiceNow tickets
• Work in close collaboration with SaaS Ops, Customer Support, PM and Engineering teams to coordinate the quick resolution of ServiceNow  tickets (when a bug fix is needed)
• Provide regular update to  Management: Keep track of all open issues in an JIRA for instance

We expect you to have: (Minimum Qualifications)

• Minimum of 3 years working in IT projects within the capital markets industry.
• Must have Calypso implementation / upgrade experience (at least 2 years) from both a technical and functional perspective.
• Bachelors and/or Masters degree in Finance, Mathematics, Business, Computer Science or I.T.
• Good communication skills. Will be working hands-on with customers and other Calypso departments.

It would be great if you (Preferred Qualifications)

• A first experience in test automation is an advantage.
• CFA, IMC or CISI qualified or other post graduate finance qualification
• Calypso knowledge would be a strong advantage (you will receive Calypso training and will be expected to pass your Calypso certification)
• Other application knowledge e.g. Murex, Finastra (Summit, Kondor+), Aladdin, SimCorp
• Proficiency using Bloomberg Terminal
• Market data sources (e.g. Bloomberg SAPI, Data License)
• Knowledge of 3rd party systems e.g. MarkIt, Omgeo, SWIFT, Acadiasoft
• Knowledge of regulations impacting investment banks and asset managers
• Advanced Excel skills.

Does it sound like you? What happens now? 

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

What will it be like working here?   

Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. We are a Hybrid-first environment that embraces work-life balance and fosters well-being.  

What do we offer you?   

• Annual monetary bonus.
• An opportunity to become a Nasdaq shareholder  
• Employee Stock Purchase Program Nasdaq stocks with a discount  
• Health Insurance Program
• Flexible working schedule and hybrid way of work  
• Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays  
• Internal mentorship program – get a mentor or become one  
• Wide selection of online learning resources, e.g., Udemy  

Come as you are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.

To learn more, about our business visit business.nasdaq.com. Check out more about our Life at Nasdaq.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.