Senior Coordinator - Operations (Partner's Payroll)
Job Description
- Coordinate with subject entity/client to get the required documents for report preparation
- Coordinate with business partners
- Ensure timely and accurate updates on D&B’s online CRM tools
- Checking documents which are received from corporates / business partners and processing further
- External coordination with corporate clients for faster closures
- Engagement with clients for any kind of intervention for faster closure of the project
- Weekly MIS preparation, sharing with client and connecting with them to discuss the progress of projects
- Internal team coordination with analyst team
- Ensuring the customers’ expectations are met by delivering the mandates/projects withing the SLA
- Coordinate with sales and clients for ensuring smooth delivery of project/mandate
- Facilitate weekly or fortnight client and sales calls to discuss non-moving inventory and update them with the progress of the project
- Minimum 3 to 4 years of relevant experience
- Excellent communication skills
- Excellent MS Excel skills
- Customer centric approach, client servicing experience to support
- External communication and coordination
- Ability to work under high pressure environments
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
Designation: Senior Coordinator - Operations
Function: Operations
Location: Turbhe, Navi Mumbai
Key Responsibilities:
- Coordinate with subject entity/client to get the required documents for report preparation
- Coordinate with business partners
- Ensure timely and accurate updates on D&B’s online CRM tools
- Checking documents which are received from corporates / business partners and processing further
- External coordination with corporate clients for faster closures
- Engagement with clients for any kind of intervention for faster closure of the project
- Weekly MIS preparation, sharing with client and connecting with them to discuss the progress of projects
- Internal team coordination with analyst team
- Ensuring the customers’ expectations are met by delivering the mandates/projects withing the SLA
- Coordinate with sales and clients for ensuring smooth delivery of project/mandate
- Facilitate weekly or fortnight client and sales calls to discuss non-moving inventory and update them with the progress of the project
Key Requirements:
- Any graduate with minimum 3 to 4 years of relevant experience
- Excellent communication skills
- Excellent MS Excel skills
- Customer centric approach, client servicing experience to support
- External communication and coordination
- Ability to work under high pressure environments
All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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